Security Officer

[{{ $ | translate}}] Security Officer
The Fairmont Empress


Job description


Security Officer

At Fairmont Empress, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.
Hotel Overview:  


Recognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel Leisure distinction as Top Canadian Hotel, and regarded as a Condé Nast Readers’ Choice and Gold List hotel, Fairmont Empress is located in Victoria, BC overlooking the city’s sparkling Inner Harbour. In June 2017, Fairmont Empress completed a $60 Million restoration that celebrates its proud history while moving the hotel into a new era of modern luxury; transforming this iconic property into an elegant must-visit destination for the world's discerning travelers. This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, Q Bar’s regionally focused cocktail culture, and a reimagined Fairmont Gold Lounge with stunning harbour views.  Served daily since its opening in 1908, world famous Tea at the Empress is served in the sophisticated Lobby Lounge. Located on the picturesque West Coast of Canada, Fairmont Empress is the ideal starting point to explore the stunning natural beauty of Vancouver Island.


Summary of Responsibilities:
  • Ensure the safety of the hotel, guests and employees
  • Oversee asset protection of hotel
  • Research and report any incidents in accordance with standards of Fairmont Hotels & Resorts
  • Be a visible security presence while on duty
  • Act as First Aid Attendant; responding to all first aid calls while on duty
  • Maintenance of effective relationships with Municipal, Federal or Corporate security/police forces
  • Two years recent experience (in the last five years) as a security officer in a hotel or establishment of comparable size and level of service or one year recent experience (in the last five years) as a member of a recognized police reserve group
  • BST certificate required
  • Security License
  • Must be bondable
  • Advanced (Level II) First Aid and CPR Certificates
  • Completely fluent English language skills; both written and verbal
  • Must be available for all varied shifts including evening and night shifts
  • Clear, precise, professional and helpful telephone manner
  • Proven report writing skills with excellent organizational skills
  • Excellent interpersonal skills; strong leadership and motivational abilities
  • A team player with proven success in relationship building
  • A high level of responsibility and commitment with the ability to work well independently; often unsupervised
  • Commitment to provide excellent service and exceed guests' expectations
  • Comprehensive and current knowledge of local attractions, events, restaurants and transportation information
  • Proven reliability; history of maintaining a good attendance record
  • Impeccable grooming and presentation
Note: Our ideal candidate will have open availability and be able to work fluctuating hours based on business levels.

Physical Aspects of Position(include but are not limited to):     

  • Frequent standing and walking throughout shift
  • Occasional lifting and carrying up to 50lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in Canada

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!



See description

Job type
Downtown, Victoria, Canada
Starting in
As soon as possible

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