Director of Security & Emergency Management

[{{ $ | translate}}] Director of Security & Emergency Management
The Fairmont Hamilton Princess


Job description

  Director of Security & Emergency ManagementAt Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. Your leadership as Director, Security will ensure an exceptional Security team and efficient protocols to support your hotel as a safe, enjoyable workplace and travel destination.
Hotel Overview:  The “Princess” has been the Grande Dame of Bermuda’s hotels ever since it opened her doors on January 1, 1885. Overlooking the stunning blue waters of the breathtaking harbor, The Fairmont Hamilton Princess Hotel, Bermuda's Hotel, offers everything you could possibly need to make a truly memorable experience for our Guests.  For three consecutive years, Fairmont Hamilton Princess has been recognized as a recipient of the Bermuda’s Top 10 best places to work in Bermuda.
Summary of Responsibilities:
Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:             
  • Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
  • Work with both public and private security services to protect and safeguard all guests (i.e. VIP visits) - this is in addition to having strong liaisons in the forces
  • Champion for life safety, and crisis planning
  • Recruit, select, train and retain the best candidates who will help to distinguish the Hamilton Princess & Beach Club as the most secure and easiest to work with hotel in Bermuda
  • Work with the Director of Operations to devise overall vision for Security
  • Responsible for the day-to-day operation of the Hotel’s marina, including recruitment and scheduling of team members
  • Responsible for the safety and security of guests, employees and assets of Hamilton Princess & Beach Club
  • Provide First Aid and C.P.R. as required and respond to all emergency situations
  • Know and understand various legislation regarding security and policing
  • Knowledge of Fire, Health and Safety Regulations
  • Responsible for handling orientation classes for new hotel employees regarding security procedures
  • Complete computer Security reports as needed
  • Review reports on a daily basis
  • Knowledgeable in the use of all security equipment, i.e. radios, cameras, printers, computers and electronic lock systems
  • Report any safety, security and/or fire hazards or violations of company policy
  • Supervise and assist with training of new Security Team Members
  • Complete performance reviews
  • Maintain scheduling, vacation days, lieu days and sick day lists
  • Oversee the Hotel Lost and Found process which includes ensuring a highly effective  and timely communication process
  • Liaise with all departments on Security matters
  • Perform integrity checks on a regular basis including facilitating Bag Checks
  • Action a minimum of 1 hotel wide fire drill per year
  • Perform lock audits as required and assist in maintaining key control
  • Participate on various hotel committees including a leading role on the Health and Safety Committee
  • Create departmental policy on Hotel emergency procedures and provides training
  • Liaise with other hotel security and law enforcement agencies
  • Carry out investigations pertaining to all security matters
  • Perform Fire Safety training
  • On call 24 hours per day, seven days per week



  • Graduate of a certified college Hospitality Law and Security Diploma or University Degree required
  • Minimum 5 years hotel security experience is required
  • Previous leadership experience in a similar role, supervising a team consisting of a minimum of 5 employees is required
  • Excellent organizational skills, written and oral communication skills
  • Computer knowledge of Windows, Micro-soft Word and Excel
  • Current First Aid and C.P.R. certificates required
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times



APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!




See description

Job type
Hamilton, Bermuda
Starting in
As soon as possible

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