Talent & Culture Manager

[{{ $ctrl._job.status.name | translate}}] Talent & Culture Manager
The Fairmont Hamilton Princess


Job description


 Talent & Culture Manager
Hotel Overview:  
At Hamilton Princess & Beach Club, our approach to Talent & Culture begins with selecting the best candidates to join our global team of service professionals committed to turning moments into memories for our guests.  As a member of our Talent & Culture team your strong technical skills, engaging interpersonal skills and passion for talent & culture management will assist in developing an outstanding talent pool enabling Hamilton Princess to be an Employer of Choice in Bermuda.
Summary of Responsibilities:

Reporting to the Director of Human Resources, responsibilities and essential job functions include, but are not limited to the following:

  • Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
  • Demonstrate Fairmont core values in all interactions
  • Coach and support department leaders with all aspects of managing individuals and teams including recruitment, performance management, employee and labour relations
  • Assist with recruitment strategy development and implementation to ensure that Hamilton Princess is considered an employer of choice
  • Effectively manage all aspects of recruitment activities including preparing advertisements, maintaining the on-line recruitment system, pre-screening applications, conducting preliminary interviews and preparing employment contracts in a high volume mass recruitment environment
  • Assist with conducting recruitment and immigration related training
  • Develop and maintain relationships with recruitment agencies as required
  • Effectively manage and track all immigration processes required to successfully obtain work permit applications without interruption to business operations  
  • Assist with developing and managing the recruitment budget
  • Assist with ensuring the consistent application of people related practices throughout the hotel and compliance with Fairmont standards
  • Maintain compliance with Fairmont Talent & Culture Core Standards, policies, procedures and T&C audit standards
  • Follow and ensure compliance with all corporate, hotel and departmental policies and procedures
  • Participate in hotel committees
  • Perform any other function related duties and projects as assigned

  • Three to five years human generalist experience in a large organization is required; experience in a  luxury hotel environment is an asset
  • An undergraduate degree in Business, Human Resources Management, Industrial Relations or a related field or HR Certification is preferred 
  • Experience working in a unionized environment or employee relations experience is strongly preferred
  • Experience working in a high volume mass recruitment / Immigration environment is required
  • Proven experience in administering and/or  adhering to employment related legislation and regulations is required (e.g. Employment Act, Human Rights Act, Labour Relations Act, Immigration policy and procedures, Health & Safety Legislation)
  • Experience with the use of social media for recruitment purposes and developing and managing relationships external recruitment vendors is strongly preferred
  • The ability to work with a high level of discretion and confidentiality is required
  • Proven ability to focus attention on colleague needs, remaining calm and courteous at all times
  • Proven strong organizational, analytical, coaching and effective problem solving skills are required
  • Demonstrated effective interpersonal,  written and oral communication skills are required
  • Proven ability to work efficiently in a demanding and fast paced environment with attention to detail  is required

  • Proven ability to work cohesively as part of a team in a multi cultural, diverse environment

  • Must be highly computer literate in MS Office programs and HR related applications

  • The ability to work extended hours including evenings, weekends and public holidays as required is an asset

Visa Requirements: Must be legally eligible to work and reside in Bermuda. 

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!



See description

Job type
Hamilton, Bermuda
Starting in
As soon as possible
Contract duration

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