Emerald Lounge Busperson

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The Fairmont Jasper Park Lodge

Posted

Job description

  
Emerald Lounge Busperson
Exceptional service and cuisine are hallmarks of Fairmont Jasper Park Lodge dining experience. As an Emerald Lounge Busperson, you will take pride in the integral role you play in supporting your Food & Beverage Colleagues and “setting the stage” for a truly memorable meal.
 
Hotel Overview: Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door. No matter what time of year you visit Fairmont Jasper Park Lodge, you can expect to be a part of "The True Rocky Mountain Experience".
 
Summary of Responsibilities:
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:             
  • Consistently offer professional, friendly and engaging service
  • Assist Food & Beverage Servers in all aspects of the dining experience
  • Assist guests regarding menu items in an informative and helpful way
  • Ensure the proper set up of all side stations in the outlet
  • Deliver and present food items to guests
  • Bus and re-set tables
  • Perform opening, cleaning and closing duties
  • Have knowledge of beverage lists and promotions
  • Have knowledge of all menu items, garnishes, contents and preparation methods
  • Follow departmental policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles
  • Other duties as assigned
Qualifications:
  • Previous customer service experience required
  • Food and beverage experience an asset
  • Previous Point of Sale System experience an asset
  • Pro Serve certificate required
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast-paced environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
     
Physical Aspects of Position (includes but are not limited to):        
  • Sitting: 0-3 hr/day
  • Walking: 6-8 hr/day
  • Standing: 6-8 hr/day
  • Bending/reaching: 4-6 hr/day
  • Pushing/pushing: 4-6 hr/day
  • Physical effort: required to lift up to 50 lbs
  • Environmental stress: busy atmosphere
 
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
 
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
 
 

Requirements

See description

Job type
Fulltime job
Location
Alberta, Canada
Department
Other
Starting in
As soon as possible

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