Maintenance Person

[{{ $ | translate}}] Maintenance Person
The Fairmont Palliser

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Job description





Maintenance Person

As a Maintenance Person, you are responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent Guest and Colleague experience. A Maintenance Person would also be required to follow all company statutory and legal regulatory requirements during repairs.


Hotel Overview: Centrally located in downtown Calgary, The Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms The Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.


Summary of Responsibilities:

Reporting to the Engineering Manager, responsibilities and essential job functions include but are not limited to the following:


  • The duties below, and other duties as assigned by management
  • Provide warm, sincere and engaging service that follows the service essentials, ensuring guests feel valued
  • Treat each and every guest as a unique individual, personalizing the interaction(s) with thoughtful and personal touches
  • Resolve guest problems and never say “no” without offering an alternative.  OWN the follow-up to ensure the problem is resolved, and be that guest’s point of contact
  • Be an ambassador for the Brand, Hotel, Community and Colleagues
  • Be guided by and always exhibit Fairmont core values; respect, integrity, teamwork, accountability & Excellence
  • Be aware of, support and ensure all health and safety policies, environmental policies & evacuation procedures including updates are adhered to
  • Follow and deliver all Leading Quality Assurance Standards for your position
  • Ensure a safe, clean hotel at all times and take ownership for your area
  • Adhere to grooming policies to ensure a professional appearance is always maintained
  • To maintain and repair the hotel’s guest rooms and public areas
  • Maintain hotel guest room and public space preventative maintenance programs
  • Assist tradesmen when needed
  • Must be able to do ordering through vendors and source out the products
  • Report broken or misused equipment to Maintenance Office
  • To be able to cover hotel steam supply and chillers (building systems) over the weekends or when necessary
  • Should have thorough knowledge of the glycol system, chillers, air handling units, fan coil units, compressors, pumps
  • Should be able to do/help in doing preventive maintenance on the mechanical equipment like glycol system, chillers, air handling units, fan coil units, compressors, pumps
  • Maintain accurate reports and logs as per the hotel requirements
  • Maintain compliance of all H&S programs
  • Maintain a safe and hazard free work environment
  • Other assigned duties as necessary to fulfill the scope and general purpose of job
  • Hand tool requirements as defined in the Collective Bargaining Agreement
  • Must respond as part of the Emergency Response Team
  • Have complete knowledge of hotel  fire standards and procedures
  • Attend additional training suitable to the role
  • Actively participate in the hotel environmental program



Must have Building Operators Certificate or a 5th Class Power Engineer

  • Must be available to work weekends
  • Working knowledge of computerized Building Maintenance Systems is an asset
  • Working knowledge of HVAC and A.H.U. systems and chiller operations
  • Minor plumbing, electrical and carpentry knowledge
  • Ability to troubleshoot and problem solve
  • Must be able to work effectively in a high pace environment
  • Strong communication skills and a willingness to work in a team environment
  • Must be willing to learn, self motivated and be comfortable working in a technically demanding environment
  • Further training will be required and provided as it relates to property specific systems

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift
  • Must be willing and able to perform duties of a physical nature- often required to push, pull and lift heavy items (greater than 20kg)
  • Frequent standing and walking throughout shift for up to 8hrs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps


Visa Requirements:  Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.  


The Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff.  We therefore encourage applications from qualified Aboriginal Canadians, persons with disabilities, members of visible minorities and women. 


APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!



At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Planet 21 program. An exciting future awaits!


See description

Job type
Downtown, Calgary, Canada
Starting in
As soon as possible

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