Restaurant General Manager

[{{ $ | translate}}] Restaurant General Manager
The Fairmont Palliser

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Job description



Restaurant General Manager

As Restaurant General Manager you are responsible for curating a superior guest experience through effective leadership, planning and directing all restaurant activities. Your passion for all things F&B will lead you to provide the highest quality of service and hospitality, placing Fairmont Palliser’s Restaurant on the map as the “Hottest Place in Town”.

  Hotel Overview:  Centrally located in downtown Calgary, The Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, and the recent completion of an extensive renovation project, The Fairmont Palliser is Defining the Iconic Calgary Experience. Summary of Responsibilities: Reporting to the Executive Chef | Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following:

  • Work in partnership with the Restaurant Chef to execute the smooth and flawless operation of both the Front and Heart of House
  • Accountable for managing the day to day operations of the restaurant with active presence on the floor leading your team to deliver service excellence.
  • Accountable for driving revenue and profit through the development and implementation of strategies, practices and promotions while in keeping with the overall concept
  • Effectively manage the departmental budget
  • Effectively recruit and onboard new colleagues
  • Train and lead the team in all aspects of the department to ensure service standards are followed
  • Promote the growth and development of internal talent
  • Actively manage restaurant social media accounts in partnership with the Restaurant Chef, and Marketing/Communications Manager in accordance with marketing standards (i.e. Facebook, Instagram, Twitter)
  • Working with the Marketing/Communications Manager, manage online reputation by responding in a timely and professional manner, addressing any concerns.
  • Maintain the safety and sanitation of the restaurant
  • Collaborate with other departments to contribute to the overall smooth operation of the hotel
  • Work in partnership with Restaurant Chef, Head Bartender, and Mixologists to create and maintain all restaurant menus while in keeping with the overall concept.
  • Constantly drive innovation to be the “Hottest Place in Town” by actively promoting your restaurant within the community
  • Adhering to all Company policies, procedures and values


  • Demonstrated passion for the industry and guests
  • Knowledge of current trends
  • Previous leadership experience in an equivalent role
  • Proven ability to drive revenues and profit, without sacrificing colleague and guest experiences
  • Proven ability in menu design, offerings, effective marketing plans, and on-line reputation management
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Excellent work ethic with a high degree of responsibility
  • Ability to work cohesively as part of a team and build relationships

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!  ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Planet 21 program. An exciting future awaits!



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Job type
Downtown, Calgary, Canada
Starting in
As soon as possible
Duration of the contract

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