Food & Beverage Fall Intern
Are you looking for a great internship opporunity that could give you the experience needed to take on a supervisory or management role? Fairmont San Francisco is now taking applications for our Fall Food & Beverage Intern – Student Position. If you are someone who is passionate about hospitality and Food & Beverage and wants to provide exceptional guest service then apply today!
This internship will allow the successful candidate to better understand the function of a Food & Beverage outlet in a hotel environment. The position will assist the F&B Manager many functions, as listed in the Summary of Responsibilities below, be given experience in a unionized environment and also complete a project that will help them gain a better understanding of the F&B and hotel industry.
Hotel Overview: World-renowned, Fairmont San Francisco presents an awe-inspiring picture of historic San Francisco. The grandeur of the fully restored hotel coupled with its reputation for impeccable service promises a regal experience. Completed in April 2001, the $85 million restoration project is highlighted by the re-emergence of the Main Lobby as a grand public space, as well as the remodeling of all the guestrooms.
A short cable car ride away from the Financial District, Fisherman's Wharf and Union Square, the majestic building houses 591 guest rooms complete with two restaurants and two lounges, ranging from casual to elegant. With a panoramic view of the City and the Bay from high atop Nob Hill, Fairmont San Francisco holds an unmatched blend of historic elegance and superb service for an unforgettable stay.
Summary of Responsibilities:
Reporting to the F&B Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
Demonstrates Fairmont’s Brand Service Standards in all interactions
Read, sort and route incoming mail and inter-office documents
Maintain and organize, in a professional manner, personal workspace, filing and shared department spaces such as fax, copy and supply rooms
Communicate company policies, procedures and processes as applicable
Attend training classes to increase knowledge of software programs, company information, time management, or other skills as required
Creates, composes, and edits technical and/or administrative correspondence and documentation; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate
Reports to Assistant Director of Food and Beverage, responsible to support and assist the ADFB in his/her daily activities, as well as to ensure the efficient operation of the Food and Beverage Division
Handles inter-office and external correspondences
Assists the ADFB with projects and company initiatives
Maintains the division’s master schedule and vacation log
Liaises with F&B departments to assist with special needs
Maintains inventory of stationery, collaterals and operating supplies for F&B
Handles confidential or classified materials/information while maintaining professional office etiquette and discretion
Maintains an organized filing system for the department
Supports the F&B Business Manager with all daily and weekly responsibilities, specifically in booking large party contract business for the outlets, holiday reservations, weekly distribution of BEOs and all correspondence with inquiring guests.
Assists guests with booking reservations in all F&B areas
Handling of sending and receiving guests’ CC information via Secure Pay, and collecting in an orderly form
Attending meetings, taking meeting minutes, collating the minutes and circulating them to colleagues concerned when applicable
Assists the F&B office team by answering telephone calls
Assists with the selling and distributing of all F&B retail items, including communication with guests, acquiring payment information, processing shipping of items to out of town guests, and ensuring payment completion for all sales
Manages all new 1907 Club members by ensuring completion of membership registration forms, processing shipping of new cards to members, and assisting with any reservation or inquiry needs
Assists all existing 1907 Club members with any reservations or inquiries, concerns or requests, replacing lost/stolen cards and is responsible for tracking card inventory and assists with ordering as necessary
Additional duties as assigned by the ADFB
- Must currently be enrolled at a university majoring in a hospitality program
- Proven organizational skills, detailed orientated, and can work well on their own
- Enthusiastic and positive personality with the ability to build trusting relationships with others
- Possesses outstanding guest service skills, responsibility, professional presentation and sophisticated communication skills both oral and written
- Able to multi-task and work under pressure
- Working knowledge of Word, Excel, PowerPoint and Outlook
- Must have flexible availability
Visa Requirements: Must be legally eligible to work in the US. The hotel is unable to assist candidates in obtaining US work authorization.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
- Job type
- Nob Hill, San Francisco, CA, United States
- Starting in
- As soon as possible