Banquet Captain
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Banquet Captain

The Fairmont Sonoma Mission Inn & Spa

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Banquet Captain

About the job

   

Banquet Captain

Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. As Banquet Captain, the warm and anticipative service you champion will inspire your team and ensure the success of our functions.
 
Hotel Overview: Fairmont Sonoma Mission Inn & spa is the ultimate elegant oasis, blessed by natural mineral hot springs in the Sonoma Valley.  An idyllic, world famous wine growing region abundant with local products, our resort is designed to exude the California Wine Country experience.
 
Summary of Responsibilities:
Reporting to the Banquet Manager, responsibilities and essential job functions include but are not limited to the following:             
  • Consistently offer professional, friendly and engaging service
  • Supervise the Banquet team in all aspects of the department and ensure service standards are followed
  • Assist Banquet Servers in all food and beverage items for assigned banquetmeetings
  • Address guest concerns and react quickly and professionally
  • Train Banquet Colleagues in the absence of a trainer
  • Participate in scheduled departmental meetings
  • Ensure proper staffing and scheduling of all Banquet Colleagues
  • Review banquet event orders to ensure the proper set-ups are in place
  • Have full knowledge of all menu items being served
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
Qualifications:
  • Previous Food & Beverage experience required
  • Previous Point of Sale System experience preferred
  • Computer literate in Microsoft Window applications an asset
  • University/College degree in a related discipline an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
 
Physical Aspects of Position (include but are not limited to):        
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 20 lbs
  • Frequent kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
 
Visa Requirements: Applicant must be able to provide legal proof of eligibility to work in the United States.
  
 
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
 
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

            

Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D

 

 

 

Closed

Banquet Captain

Sonoma, CA, United States

Full-time, Indefinite

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