Director, Spa

[{{ $ctrl._job.status.name | translate}}] Director, Spa
The Fairmont Sonoma Mission Inn & Spa

Posted

Job description

 

 

 

 

Director, SpaFor guests seeking rejuvenation, inspiration and personalized attention, Fairmont Hotels & Resorts offers a wide selection of luxurious Spa experiences. Your leadership and passion as Director, Spa will foster an engaged team of Spa professionals whose exceptional service and skills are turning moments into memories for our guests. Hotel Overview:  The Fairmont Sonoma Mission Inn & Spa is the ultimate elegant oasis, blessed by natural mineral hot springs in the Sonoma Valley. An idyllic, world famous wine growing region abundant with local products, our resort is designed to exude the California Wine Country experience

 

Summary of Responsibilities: Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service
  • Direct and lead the day to day Spa operation ensuring all standards are followed
  • Prepare annual budgets for all departments within the Spa; ensuring  productivity and expense controls are followed to maximize revenue opportunities
  • Promote and sell customized Spa programs to conference groups and individuals
  • Work with HotelRegional Sales and Marketing departments
  • Maintain thorough knowledge of competitors; including location, product offering, pricing, promotion and sales techniques
  • Create and lead the implementation of 12-month marketing plan
  • Submit monthly report requirements; including business reports and treatment audits
  • Ensure team members are familiar with all areas of the Spa operation, including product knowledge and retail sales
  • Assist in the recruitment, development and training of all leaders and support staff
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Follow all safety and sanitation policies
  • Other duties as assigned
 

Qualifications:

  • Previous leadership experience within the Spa field required
  • University/College degree in a related discipline required
  • Computer literate in Microsoft Window applications required
  • Experience in the Hotel industry an asset
  • Experience and certification in one of the Spa disciplines of fitness or therapy preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Visa Requirements: Applicant must provide proof of right to work in the United States.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

The Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.

Requirements

See description

Job type
Fulltime job
Location
Sonoma, CA, United States
Department
Other
Starting in
As soon as possible

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