Leisure Travel Sales Manager

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The Fairmont Sonoma Mission Inn & Spa

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Job description



Leisure Travel Sales Manager

Selling a memorable experience in an authentic location is the essence of a Sales Managers role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.


Hotel Overview:  Fairmont Sonoma Mission Inn & Spa is the ultimate elegant oasis, blessed by natural mineral hot springs in the Sonoma Valley. An idyllic, world famous wine growing region abundant with local products, our resort is designed to exude the California Wine Country experience.


Summary of Responsibilities:

Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following: 

  • Establish a client base of accounts within assigned market segments through direct outside and inside sales activities for the purpose of securing business for the chain to ensure that predetermined annual sales expectations are met or exceeded.
  • Collaborate with team members to ensure that competitive information and market developments are communicated on a timely manner.
  • Develop and maintain relationships with key clients in order to totally penetrate accounts to secure group, conference and transient business.
  • Negotiate guest room rates, and hotel services within approved booking guidelines.  Confirms in writing to the client all requirements via sales contract.
  • Conduct property site inspection tours of the chain’s facilities and services; entertains qualified potential clients in accordance with company policies and procedures.
  • Accurately forecast personal bookings and cancellations against budgeted revenue.
  • Determine and recommend prospective customers from market information / resources, develop and maintain prospecting list.
  • Solicit transient business through the preparation and execution of action plans.
  • Independently responsible for achievement of objectives as outlined in the action plans. Within established parameters, quote and negotiate prices, confirming by written contracts.
  • As directed, participate in tradeshows, client events, conventions and promotional events within the hotel and trade related organizations. Actively participate in prescribed sales training.
  • Responds promptly to client requests in a friendly, efficient manner.  Follows up to ensure guest satisfaction.
  • Maintains a professional image at all times through appearance and dress.
  • Comply with company policies and procedures


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Interpersonal skills.• Sales/ negotiating abilities.• Attention to detail.• Computer Skills.• Planning and organizational abilities. 

EDUCATION and/or EXPERIENCE• Bachelor’s degree and/or Hotel Management degree• A minimum of four years work experience in sales field is preferred.  • Special consideration will be given to those who exhibit exemplary performance.


Visa Requirements:  Applicant must be able to provide proof that they are legally able to work in the United States.  APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!


Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.



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Job type
Sonoma, CA, United States
Starting in
As soon as possible
Duration of the contract

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