[{{ $ctrl._job.status.name | translate}}] Assistant Night Manager
The Goring

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Job description

To be responsible for the safety and security of the hotel, guests and staff, besides ensuring the smooth running of the entire hotel.

Duties

1. Supervise, aid and give adequate cover at all times.

2. Be alert to the needs and requirements of guests and staff.

3. Visit all departments when commencing duty, including functions to ensure all is running smoothly in conjunction with handover from late Duty Manager.

4. Monitor room occupancy per room when guests are collecting keys (i.e. two persons entering a single occupancy room).

5. Ensure a full handover is received from the Shift Leader checking: -

a) Correspondence for outstanding arrivals.
b) Vacant rooms.
c) Expected early arrivals.

* In a situation where the hotel has rooms to sell.
* Take every opportunity to maximise room sales and revenue when possible.


6. Ensure a full hotel security check is complete

7. Ensure bar and lounge is covered at all times by late barman until Midnight and by night porters thereafter. Only residents and their guests are to be served after 11.00pm.

8. Supervise and ensure the correct food and beverage service to rooms by night porters between 11.00 pm and 7.00 am.

9. Check the hoovering and cleaning of restaurant, lounge bar, front hall and reception are done to required standard. (Any light bulbs not lit should be changed).

10. Ensure all orders for tea/coffee, breakfasts, early calls and newspapers are transferred to the correct departments and where applicable charged correctly by either HIS or Remanco.

11. Fully complete night audit, distribute reports, credit check and amend.

12. Ensure night porters are given fire training every three months in line with current legislation.

13. Ensure all night staff are aware of their responsibilities with regard to food hygiene and health and safety matters.

14. Conduct regular appraisal interviews with all night staff to encourage development.

15. Any extra duties as may be requested by the Night Manager

Requirements

Organisation Skills
Communication Skills
Leadership Skills
Job type
Full-time
Location
London, United Kingdom
Department
Administration & General, Front Office reception
Languages
English, French (optional)
Starting in
June 2019
Duration of the contract
More than 1 year
Pay range
£25750.00
Accommodation
Not applicable
Other benefits
Free Meals on Duty, Uniform provided and laundered, Personal Development and training, social activities, health and well being initiatives

The Goring

Built by Jeremy’s great-grandfather Otto Goring in 1910, The Goring has been lovingly run by the Goring family since its inception.

A visionary, Otto Goring saw great promise in a plot of land situated at the Buckingham Palace end of what today is known as Beeston Place. After removing a public house and several cottages the path was laid clear for the last grand hotel of the Edwardian era – The Goring.

Opened on the 2nd March 1910 this historic hotel was finally complete, along with en suite facilities and central heating to each and every bedroom – widely believed to be a world first.

Today, The Goring remains a favourite address and hidden gem for anyone seeking out that Quintessentially English Luxury Hotel in centre of London.

With only 69 luxurious rooms and suites The Goring is affectionately known as a “Baby Grand”. It is the finest of traditional hotels in the perfect location but with the most intimate of atmospheres and personalised attention.

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