Lobby Hostess
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Expired

Lobby Hostess

About the job

The InterContinental London Park Lane is one of the capital's finest hotels and a global flagship for the company. Located between Mayfair and Knightsbridge in view of Buckingham Palace and once the site of a royal residence itself, InterContinental London Park Lane is now the epitome of modern elegance. It offers 447 guest rooms, 2 restaurants, 2 lounges, a bar and an events floor with 13 meeting rooms covering 1370 square feet. We know that once our guests settle in, they will love what we have to offer. However we also know that first impressions count! Lucky for us, we have an amazing team of Receptionists ready to welcome our guests, ensuring that they feel right at home from the moment they set foot inside the building. That where you come in!


At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title. To join us as a Lobby Host/Hostess in Front Office Team. Some of the duties and responsibilities are to: -

Meet and greet all incoming guests in a warm and professional manner
Direct arriving guests to the reception desk or to Hotel facilities as requested
Ensure that the lobby is never left unattended
Check lobby for cleanliness
Delivering messages and packages, running errands, or giving business information
Liaise and follow up any actions required for guests
Be aware of functions, facilities, promotions and events taking place in the hotel
On an as needed basis, carry baggage to and from guest rooms
Accept baggage for safekeeping and storage in the baggage room

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including uniform, laundry, meals on duty, pension scheme and health cash plan to name a few. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
We are an equal opportunities employer.

About you

Person Specification
Previous reception experience in a similar role at four/five star hotels
Excellent reading, writing and oral proficiency in the English language. Additional languages a plus.
Good computer skills and familiar with Standard MS Office applications, Front Office Fidelio or Opera PMS Systems.
Must have the drive and passion to succeed at the highest level.
All applicants must be able to work varying shifts including weekends and bank holidays.
All applicants must be eligible to work in the UK and must be in possession of the relevant passport and visa.

The company

Situated at one of the capital’s most prestigious addresses, InterContinental London Park Lane presents modern luxury accommodation in the heart of Mayfair. Inspired by its location overlooking the Royal Parks, the hotel delivers elegant natural interiors and award-winning seasonal cuisine. The flagship InterContinental Hotels & Resorts® property combines exemplary service with a Concierge team that brings insider London to life.

Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square.

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Expired

Lobby Hostess

London, United Kingdom

Full-time, Indefinite

Start Date:

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