[{{ $ctrl._job.status.name | translate}}] Waitress/Hostess
The InterContinental London Park Lane Hotel


Job description

At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.

Join us as a Host/Hostess in within our F&B Beverage Outlets at the InterContinental London Park Lane. You’ll have ambition, talent and obviously, some key skills.

As Host / Hostess you will work flexibly supporting the restaurant management team and you will provide an exceptional front and back of house service.

To be successful, you will need to assist with: -

- Answering Guest phone calls and emails
- Maximising the number of guests in the restaurant
- Working with 'Open Table’, our electronic booking diary management system. You will manage all bookings, with some evenings totalling to over 100+ covers
- Delivering an exceptional experience to every guest through demonstrating your professional and friendly personality
All of this within a busy and sometimes high pressure environment
In return for your hard work, you can look forward to a highly competitive salary and benefits package including uniform, laundry, meals on duty, pension scheme and health cash plan to name a few. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com


• Previous experience in a destination restaurant environment
• Excellent reading, writing and oral proficiency in the English language. Additional languages a plus.
• Good computer skills and be familiar with Standard MS Office applications, Front Office Opera PMS Systems
Must have the drive and passion to succeed at the highest level
• All applicants must be able to work varying shifts including weekends, nights and bank holidays.

All applicants must be eligible to work in the UK & must be in possession of the relevant passport and visa.
Job type
London, United Kingdom
Hostess, F&B other, F&B service
Starting in
As soon as possible
Positions available
Other benefits
Meals, Uniform, F&B & Room Discounts

The InterContinental London Park Lane Hotel

Situated at one of the capital’s most prestigious addresses, InterContinental London Park Lane presents modern luxury accommodation in the heart of Mayfair. Inspired by its location overlooking the Royal Parks, the hotel delivers elegant natural interiors and award-winning seasonal cuisine. The flagship InterContinental Hotels & Resorts® property combines exemplary service with a Concierge team that brings insider London to life.

Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square.

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