[{{ $ctrl._job.status.name | translate}}] Front Office Receptionist
The K Club

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Job description

At present we have an opportunity for the position of a Receptionist to join the Hotel Reception Team.

This position includes:

To be responsible for all calls, both internal and external in a professional and efficient manner
To deal with guests and members requests in a timely manner
To deal with all check-ins in a professional and courteous manner and to ensure the guest is helped with any information they may require during their stay
To liaise with other departments regarding billing procedures, reservations and all other requests when appropriate
To familiarise yourself with all groups, conferences and meetings in the Resort on a daily basis
To ensure all daily reports are completed before the appointed time
To ensure the oncoming receptionist is fully up to date with the status of the business
To ensure all receptionists are fully conversant with any ongoing promotions and procedures at Reception
To take responsibility for the banking and float whilst on duty and to ensure all is in order before passing over to the next shift
To liaise with Senior Managers with regard to guest queries or problems and to pass on any useful information about the guest
To promote a positive working atmosphere at all times
To ensure that the main lobby area, are kept clean and tidy and to keep newspapers, ashtrays and matches in the areas appointed
To assist our guests, with respect to transport, luggage in a courteous, professional manner
To provide transport around the Resort for the guests.

Requirements

Previous experience in the Hotel Industry or previous experience as a Receptionist
The ability to work in a busy and fast paced environment
Fluency in spoken and written English
Full Driving Licence
Job type
Full-time
Location
Straffan, Ireland
Department
Front Office reception
Languages
English
Starting in
As soon as possible
Latest start date
June 2019
Duration of the contract
Indefinite
Pay range
DOE
Accommodation
We do not provide accommodation however we do assist with your relocation
Other benefits
Car parking, 5* world renowned training, Uniform, Dry cleaning, Meals while on duty, Staff Discounts, Employee Recognition Awards, Employee referral programme, Friendly & experienced team to work alongside

The K Club

The K Club is a 5 AA Red Star Hotel & Resort located in the pretty village of Straffan, Co. Kildare, Ireland, just 30 minutes from Dublin Airport and Dublin City Centre . The K Club is a proud, long-standing member of the Preferred Hotels & Resorts Legends Collection and is also a member of Forbes Travel Guide, Virtuoso and American Express Fine Hotels & Resorts . Represented by Celebrated Experiences and Waterstone Marketing the resort is synonymous with luxury and elegance the world over.

Situated on 550 acres of Kildare Countryside, The K Club features; 140 bedrooms, four on-site restaurants, two championship golf courses, a 20,000sq/ft K Spa, conference & events facilities and a host of activities available for all guests.

The K Club is one of the finest resorts throughout the world and as a team our aim is to ensure all of our guests receive outstanding service at all times. We are dedicated to excellence and aim to provide a superior quality product, which will guarantee complete guest satisfaction.

Our policy on the management of employees is to maintain an open and communicative style with strong leadership, good conditions of employment and a safe, clean working environment. Our management style is based on the need for flexibility of operations, co-operation and teamwork.

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