[{{ $ctrl._job.status.name | translate}}] F&B Coordinator
The Landmark London


Job description

The Landmark London is recruiting for an F&B Coordinator.

About the role

We are currently looking for a passionate F&B Coordinator, to join our F&B Department. This is a fantastic opportunity to join a friendly and welcoming team on a full-time basis, and help us to consistently deliver memorable moments and five star service to our guests and each other.

At The Landmark London, our purpose is to enrich the journeys of our people and our guests and as a F&B Coordinator, your main duties will include:

• To coordinate and support Food & Beverage Department in administration, reservation and to liaise with all the other hotel departments in order to ensure smooth F&B Outlets operation.
• Creating an atmosphere of hospitality and guests delights, while coordinating the operation of Food & Beverage Outlets.
• To monitor all the restaurants bookings diary (Livebookings/Open Table, etc) and to inform the Outlets Managers and Chefs of any party requirements or special bookings/requirements and produces menu, place cards, and signs as appropriate.
• To report and record any guest feedback (compliments/complaints), in order to improve the service levels.
• To be fully confident with all the F&B Standards of the Outlets and to follow all policies and procedures of the Hotel and the Outlet.
• To answer all the emails for the fandb and restaurant reservations account and to ensure that all the restaurants reservation emails are answered when restaurant reservation agent/host/-ess is not present.

As a F&B Coordinator, you will be required to work 40 hours per week, on a shift rota.

Benefits Package

Competitive salary + service charge

• 28 days paid holiday, including bank holidays
• Increased holiday entitlement with length of service
• Free dry cleaning for uniforms
• Free meals whilst on duty
• Free eye test vouchers
• Health checks
• Life assurance cover - death in service scheme
• Long service awards
• 50% discount in our outlets (including sister properties)
• Discounted Accommodation for team members and their friends & family (including sister properties)
• Spa Treatment discounts (including sister properties)
• Recommend a Friend bonus
• Fitness Centre discounts
• Season ticket loan
• Cycle to work scheme
• Childcare vouchers
• Discretionary Hotel Sick Pay after 6 months of service
• Employee Assistance Programme
• Annual Staff Party
• GEM Recognition Scheme
• Sponsorship towards college course fees - conditions apply
• The Landmark Choir

About the Company

The Landmark London is a proud member of the Leading Hotels of the World and has recently been recognised as one of the Sunday Times top 30 Best Companies to work for in the UK in 2018.

The Landmark London is a three-time winner of ‘Visit London's Best Hotel in London’ award and currently has Champion Status and a Gold Award in the ‘Investors in People’ accreditation.

We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.

If you feel this is the role for you, please apply today!


The ideal candidate for this position as F&B Coordinator will demonstrate the following company behaviours:

•Team Work: To effectively cooperate with team members in order to achieve shared goals together.
•Continuous Improvement: Continuously develop yourself and your team members, with a positive attitude and commitment to excellence.
•Drive for Results: Have insight in the organisation and its processes in order to be decisive and think on a strategic level in order to solve problems independently and efficiently.
•Role Model: The ability to develop yourself and others in order to inspire people, maintain integrity and manage people.
Job type
London, United Kingdom
Back Office, F&B other, F&B service
Starting in
As soon as possible

The Landmark London

We are delighted to welcome you to one of the most popular 5 star hotels in London, The Landmark London. We rank among the finest of the capital’s leading luxury hotels in London, and have a distinctive style and ambience that makes us unique.

Our luxury hotel combines classic British elegance and grandeur with the deluxe facilities required by today’s discerning travellers, such as hotel conference rooms, fantastic restaurants and bars, a luxurious Spa & Health Club with a 15 metre swimming pool and a gymnasium.

At our hotel in London, we continually strive to ensure that we not only meet our guests’ expectations, but that we exceed them. We take pride in offering the highest level of service to ensure that we continue to be one of the leading 5 star hotels in London and is the reason why we are one of the most popular wedding hotels in London, too. Therefore, if you want to indulge in a night of pure bliss and relaxation, we recommend you visit our London hotel.

However, you do not have to stay in our hotel in London to take advantage of our fantastic facilities. Our award winning Afternoon Tea is the perfect way to enjoy a leisurely afternoon, and you can indulge in an array of delicious sandwiches, French pastries and freshly baked scones.

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