Front Office Clerk
This position is not available anymore, but there are more Reception jobs
Deleted

Front Office Clerk

About the job

The Landmark London is recruiting for a Front Office Clerk.

Are you passionate about world class service and you would like to start or continue your career in one of the Leading Hotels of the World?

To thank you for your hard work and loyalty, some of the excellent benefits you will enjoy are:

Competitive salary

28 days paid holiday, including bank holidays (Increased holiday entitlement with length of service)

• Uniform and free dry cleaning for uniforms
• Free meals whilst on duty
• Health checks and life assurance cover - death in service scheme
• Long service awards
• 50% discount in our outlets (including sister properties)
• Discounted Accommodation as well as Spa Treatments for team members and their friends & family (including sister properties)
• Recommend a Friend scheme
• Season ticket loan and cycle to work scheme
• Discretionary Hotel Sick Pay after 6 months of service
• Employee Assistance Programme
• Annual Staff Party / GEM Recognition Scheme
• Landmark Development Academy & Sponsorship towards college course fees - conditions apply
• The Landmark Choir

ABOUT THE ROLE

We are currently looking for a passionate Front Office Clerk, to join our Front Office Department. This is a fantastic opportunity to join a friendly and welcoming team on a permanent basis, and help us to consistently deliver memorable moments and five star service to our guests and each other.

At The Landmark London, our purpose is to enrich the journeys of our people and our guests and as a Front Office Clerk, your main duties will include:

• To always put guests ‘first’, trying to meet and exceed their expectations and needs.
• To create a welcoming atmosphere for the guests.
• To repeatedly address all guests by their name, once it has been established.
• To always display a caring, responsive and professional attitude
• To answer all telephone calls within three rings.

As a Front Office Clerk, you will be required to work 40hours per week, on a shift rota.

WHO WE ARE LOOKING FOR

The ideal candidate for this position as Front Office will demonstrate the following company values:

• Respect – I will treat others as I would like to be treated
• Integrity – I will deliver what I promise to deliver
• Continuous Improvement – I will actively seek out opportunities for improvement and take action
• Fun – I will bring positive energy to support a happy environment


We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.

ABOUT THE COMPANY

The Landmark London is a proud member of the Leading Hotels of the World and has recently been recognised as the AA Hotel of the year 2019-20 and one of the Sunday Times top 10 Best Companies to work for in the UK in 2019. Our Spa has been awarded recently by Luxury Travel Guide SPA ‘Health & Beauty Spa of the Year’.

The Landmark London has been awarded as Employer of the year 2019 and holds Platinum status in the ‘Investors in People’ accreditation.

We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.

If you feel this is the role for you, please apply today!
Required skills: Money Handling, Able To Work Under Pressure , Ability to prioritise, Approachable and open attitude

About you

See description
  • Language required: English.

The company

We are delighted to welcome you to one of the most popular 5 star hotels in London, The Landmark London. We rank among the finest of the capital’s leading luxury hotels in London, and have a distinctive style and ambience that makes us unique.

Our luxury hotel combines classic British elegance and grandeur with the deluxe facilities required by today’s discerning travellers, such as hotel conference rooms, fantastic restaurants and bars, a luxurious Spa & Health Club with a 15 metre swimming pool and a gymnasium.

At our hotel in London, we continually strive to ensure that we not only meet our guests’ expectations, but that we exceed them. We take pride in offering the highest level of service to ensure that we continue to be one of the leading 5 star hotels in London and is the reason why we are one of the most popular wedding hotels in London, too. Therefore, if you want to indulge in a night of pure bliss and relaxation, we recommend you visit our London hotel.

However, you do not have to stay in our hotel in London to take advantage of our fantastic facilities. Our award winning Afternoon Tea is the perfect way to enjoy a leisurely afternoon, and you can indulge in an array of delicious sandwiches, French pastries and freshly baked scones.

View profile
Deleted

Front Office Clerk

Marylebone, London, United Kingdom

Full-time, Indefinite

Start Date:

Latest start date:

Want something different? See similar jobs

Grill Chef
Grill Chef

Grill Chef

The Ivy Collection - Team Member

London, United Kingdom