Night Manager
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Expired

Night Manager

About the job

We currently have an exciting opportunity for a Night Manager to join our Front Office team.
We are seeking to recruit an enthusiastic Night Manager, who has the ability to deliver 5* service at all times. It is essential to have a positive, ‘can do’ attitude and great attention to detail. We are looking for someone who works well in a team and has excellent communication skills.

The main responsibilities of this Night Manager position are:
• To ensure the smooth and efficient running of the Hotel during the night hours, adhering to all Company and Hotel policies.
• To ensure that all departments are adequately staffed as per rota, taking corrective action where necessary.
• To send a report via the Duty Managers log book to the Managing Director, General Manager and all key managers on the running of the hotel.
• To check the daily night audit proof list each night. To prepare the daily operations report for the General Manager.
• To supervise the Night Cleaning contract staff, cleaning all areas under their jurisdiction ensuring that all standards are met.

The ideal candidate for the Night Manager requires the following:
• Minimum of 2 years previous experience of staff supervision.
• Evidence of excellent customer service.
• Previous experience of Opera/Fidelio front office management systems
• Previous FOH management experience in 4 star deluxe/5 star property

As a Night Manager, you will be working with a dedicated and passionate Front Office team and will report directly to the Front Office Manager. You are expected to be passionate about your work and have the desire to progress your career in a leading five star hotel.
In return for your hard work and as part of our excellent benefits, you will also have access to an extensive learning and development program, as well as opportunities to develop your career within a professional and enthusiastic team.

If you feel that this role is for you, please apply today! We look forward to hearing from you.

About The Landmark London Hotel:
The Landmark London strives to provide unrivalled standards of service and quality, a feature that is recognised by The Landmark being a three-time winner of Visit London's Best Hotel in London award.
The Landmark London encompasses 300 of London's largest guest rooms, three restaurants and bars and a fully equipped health club and spa. The hotel is a major conference and banqueting venue that can cater for up to 500 people for a cocktail reception in one of its ten versatile function rooms. The main feature of the hotel is the stunning 8-storey glass atrium, finished with a mixture of Eastern flair and modern British features.

Our purpose is to ‘enrich the journeys of our people and our guests.’ This is how we drive our service! Our guests enjoy the best hospitality in a luxurious environment, with WOW moments that exceed their highest expectations.
We also invest in our people to make sure our team members have a memorable journey with us too. We are very proud of our Gold Award and Champion Status in Investor in People accreditation, which shows our success as an employer of choice!
We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.
  • The ideal candidate for this position as Night Manager will demonstrate the following company behaviours: •Team Work: To effectively cooperate with team members in order to achieve shared goals together. •Continuous Improvement: Continuously develop yourself and your team members, with a positive attitude and commitment to excellence. •Drive for Results: Have insight in the organisation and its processes in order to be decisive and think on a strategic level in order to solve problems independently and efficiently. •Role Model: The ability to develop yourself and others in order to inspire people, maintain integrity and manage people.
  • Department: Guest Relations Reception Administration Front Office reception Rooms division

About you

The ideal candidate for this position as Night Manager will demonstrate the following company behaviours:

•Team Work: To effectively cooperate with team members in order to achieve shared goals together.
•Continuous Improvement: Continuously develop yourself and your team members, with a positive attitude and commitment to excellence.
•Drive for Results: Have insight in the organisation and its processes in order to be decisive and think on a strategic level in order to solve problems independently and efficiently.
•Role Model: The ability to develop yourself and others in order to inspire people, maintain integrity and manage people.

*Minimum 1 year of experience
*Multi-tasking skills
*Financial management
*Training experience
  • Language required: English.

The company

We are delighted to welcome you to one of the most popular 5 star hotels in London, The Landmark London. We rank among the finest of the capital’s leading luxury hotels in London, and have a distinctive style and ambience that makes us unique.

Our luxury hotel combines classic British elegance and grandeur with the deluxe facilities required by today’s discerning travellers, such as hotel conference rooms, fantastic restaurants and bars, a luxurious Spa & Health Club with a 15 metre swimming pool and a gymnasium.

At our hotel in London, we continually strive to ensure that we not only meet our guests’ expectations, but that we exceed them. We take pride in offering the highest level of service to ensure that we continue to be one of the leading 5 star hotels in London and is the reason why we are one of the most popular wedding hotels in London, too. Therefore, if you want to indulge in a night of pure bliss and relaxation, we recommend you visit our London hotel.

However, you do not have to stay in our hotel in London to take advantage of our fantastic facilities. Our award winning Afternoon Tea is the perfect way to enjoy a leisurely afternoon, and you can indulge in an array of delicious sandwiches, French pastries and freshly baked scones.

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Expired

Night Manager

London, United Kingdom

Full-time, Indefinite

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