[{{ $ctrl._job.status.name | translate}}] Executive Office Assistant – Maternity Cover (12 months)
The Lanesborough Hotel


Job description

We are looking for a talented and passionate Executive Office Assistant to join a fantastic team as maternity cover for 12 months. This role is responsible for pro-actively looking after the Managing Director’s diary and the Executive Office’s administrative duties, but also dealing with requests and guest feedback on behalf of the Managing Director.


Duties and responsibilities include:

  • To coordinate and organise all internal and external meetings that need to take place as instructed by the Managing Director
  • Coordinate all conference calls and monthly update meetings with Owners and Management Company
  • Manage diary and travel arrangements on behalf of the Managing Director
  • Create itineraries and agendas and prepare travel documents for any business travel, sales calls and meetings
  • Liaising with all other departments as necessary to ensure that reservations, guests needs and instructions given by the Managing Director are carried out throughout the hotel
  • Draft Letters and documents in a timely and accurate manner that are dictated by the Managing Director 
  • Organise and proactively manage e-mails on behalf of the Managing Director in his absence, dealing with correspondence efficiently and in a timely manner
  • Proactively deal with guest complaints in a timely fashion as directed by Managing Director
  • Prepare memos, agendas, research, reports, presentations and other aids for meetings as well as taking and distributing minutes where necessary for all the departments
  • Process expenses with relevant bank statements and any relevant reports as requested
  • Maintain office supplies and stationery for the Executive Office. Create purchase orders, reconciling all invoices

In return we offer fantastic industry leading rewards and benefits (Conditions apply):

  • Dental and Optical Benefits
  • Season Ticket Loan
  • Private Medical Insurance
  • Meals on Duty
  • Enhanced Pension Scheme
  • Tailored Uniforms
  • Cycle Scheme (Loan to Purchase)
  • Dry Cleaning (Non Uniformed Ambassadors)
  • Childcare Vouchers
  • Training & Development Plans
  • Social Committee Activities
  • Training Fund Assistance
  • Awards & Recognition Programs


This is an excellent opportunity to join our team in one of London’s most exclusive luxury hotels and offers excellent career and development opportunities. The ideal candidate would be able to demonstrate the following attributes:

  • Previous experience in a similar role within a luxury establishment is preferred but not essential
  • Excellent command of the English language and a second language would be preferred          
  • Immaculate grooming standards.
  • Show drive and passion for Excellent Customer Service
  • Good organisational skills and great attention to details are essential
  • Advanced knowledge in using MS Office: Word, PowerPoint, Excel &
  • Outlook, Opera and Adaco is essential
  • Advanced typing speed (approx. 60 wpm) would be preferred




In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

Job type
London, United Kingdom
Starting in
As soon as possible

The Lanesborough Hotel

Following an extensive renovation project throughout 2014, The Lanesborough will reopen its doors in early 2015 as London's finest residence. The designs by world renowned interior designer Alberto Pinto have enhanced all guest rooms and public areas, providing our guests with unrivalled facilities and services.

The renovation has honoured the building's architectural heritage as one of London's most revered Regency landmarks. The project embodies the signature style that has become synonymous with The Lanesborough, whilst incorporating the latest in contemporary luxury and technological innovations.

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