Waiter
Waiter

The Langham, London

Posted

Waiter

About the job

Waiter

Palm Court

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Waiter in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago. In this role, we are looking for a true hospitality professional, with the flair to deliver service at the highest level.

As a Waiter, your main role will be to:

  • welcome guests in a friendly and engaging manner
  • demonstrate excellent knowledge of food and beverage menus to guests
  • provide prompt, friendly and efficient service
  • personalise and engage with guests at every opportunity
  • maximise sales opportunities, upsell where appropriate
  • create an emotional engagement with guests, thus creating exceptional memories
  • be responsible for ensuring bills are dealt with accurately
  • maximise service delivery opportunities

Do you have? -

  • excellent knowledge of food & beverage, in particular afternoon tea
  • previous experience in a similar 5* environment
  • flair, passion and a conscientious attitude
  • confidence, professionalism and engaging personality
  • ability to think outside of the box to surprise and delight our guests
  • excellent attention to detail
  • clear conversational English language, knowledge of foreign languages is beneficial

Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:

  • 4 weeks holidays plus 8 bank holidays (which attract time off in lieu when worked)
  • meals on duty
  • uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
  • complimentary accommodation at other Langham Hotels
  • discounted accommodation at The Langham, London
  • discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
  • a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
  • pension plan
  • life insurance
  • eye test vouchers
  • cycle to work scheme
  • season travelcard loan
  • colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
  • learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
  • two staff parties per year and a number of colleague social and community events 

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe’s first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

Would you like to be a Waiter in such an iconic hotel? Then go ahead, apply!

About you

  • Language required: English.

The company

For 150 years, The Langham, London has enchanted royalty, dignitaries, and celebrities. Renowned for its legendary service, Europe's first "Grand Hotel" continues to reign from London's West End.

380 elegantly appointed rooms and suites that evoke a welcoming, residential ambience, while offering the conveniences of today. With the option to upgrade to a Langham Club room or suite, for exclusive access to the Langham Club Lounge and its wide range of all-day privileges.

Elegant dining experiences since 1865. Discover the birthplace of traditional afternoon high tea and explore the rest of our award-winning restaurants and bars. The Wigmore, a modern British tavern, serving a quintessentially British pub fare and carefully curated drinks. Palm Court, famed for the afternoon tea tradition, Artesian, our chic and glamarous bar conjures up classic and innovative cocktails. Our latest innovation, Sauce by The Langham is a cookery school where one can have fun learning the trade secrets of some of London's finest chefs.

The Langham, London offers world-class facilities to restore body and spirit. Luxury wellness sanctuary Chuan Body + Soul features innovative signature treatments steeped in Traditional Chinese Medicine (TCM). The Chuan Health Club is a fully equipped fitness centre with first-rate Technogym cardio and resistance equipment, free weights steam rooms, salt sauna, vitality pool and a 16-metre swimming pool.

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Waiter

London, United Kingdom

Full-time, Indefinite

Start Date:As soon as possible

Latest start date: