This administrative position provides assistance to the Hotel''s General Manager and Director of Sales, Marketing and Events.
Manages clerical, administrative, organizational, and related matters, including but not limited to: managing a high volume of calls and email correspondence; coordinating calls, meetings and schedules; maintaining office organization and support; preparing various documents and materials; and handling invoices and expense reports.
Professionally responds to callers and guests, give appropriate information as directed, route calls to other persons as necessary, and ensure that messages are received and conveyed promptly
Assistance to General Manager:
Coordinates calendar for General Manager, including call and meeting requests and proactively organize necessary material for calls, meetings, and guest communication.
Mindful of deadlines on incoming requests and takes action or asks for direction as needed and apprises General Manager of matters that require immediate attention or follow-up.
Assistance with email correspondence, special projects, and tasks of a confidential manner
Assistance to Director of Sales, Marketing and Events:
This role will support Sales Office with administrative duties including but not limited to word processing, account management, maintain files, prepare and process contracts and turnovers, manage systems, presentation preparation, communication to other departments as directed by the Director of Sales, systems administration and customer follow up. The role will support marketing efforts such as marketing promotions, customer events, market research on market conditions and execution of marketing plans.
Administrative experience assisting one or more executive managers required
Post-secondary education in Hospitality Management and/or Previous Hotel Administrative experience highly preferred
Excellent computer skills with Microsoft Word, Power Point, Excel and Outlook a must with typing speed of 40 words per minute
Experience in a fast paced, high stress, multi-task environment
Strong customer service presence required
Strong organizational and interpersonal skills required
Excellence in time management and problem solving
Superior team work abilities required
Strong verbal and written communication skills required
Proven experience with a high level of customer contact and account management via email and telephone with ability to meet tight deadlines
Comfortable with a high level of confidentiality
High level of attention to detail and accuracy
Extremely thorough while having the communication skills to interact with divisional and corporate offices in a professional manner
Must be hands-on and willing to "dive in" to perform any and all responsibilities to ensure overall office efficiency and management
- Job type
- Jawa Barat, Indonesia
- Administration & General
- Starting in
- As soon as possible