Administrative Assistant

[{{ $ctrl._job.status.name | translate}}] Administrative Assistant
The Lodge

Posted

Job description

Description

This administrative position provides assistance to the Hotel''s General Manager and Director of Sales, Marketing and Events. 

 

General Duties:

Manages clerical, administrative, organizational, and related matters, including but not limited to: managing a high volume of calls and email correspondence; coordinating calls, meetings and schedules; maintaining office organization and support; preparing various documents and materials; and handling invoices and expense reports.

Professionally responds to callers and guests, give appropriate information as directed, route calls to other persons as necessary, and ensure that messages are received and conveyed promptly

Assistance to General Manager:

  • Coordinates calendar for General Manager, including call and meeting requests and proactively organize necessary material for calls, meetings, and guest communication.

  • Mindful of deadlines on incoming requests and takes action or asks for direction as needed and apprises General Manager of matters that require immediate attention or follow-up.
  • Assistance with email correspondence, special projects, and tasks of a confidential manner

Assistance to Director of Sales, Marketing and Events:

This role will support Sales Office with administrative duties including but not limited to word processing, account management, maintain files, prepare and process contracts and turnovers, manage systems, presentation preparation, communication to other departments as directed by the Director of Sales, systems administration and customer follow up.  The role will support marketing efforts such as marketing promotions, customer events, market research on market conditions and execution of marketing plans. 


Qualifications
  • Administrative experience assisting one or more executive managers required
  • Post-secondary education in Hospitality Management and/or Previous Hotel Administrative experience highly preferred
  • Excellent computer skills with Microsoft Word, Power Point, Excel and Outlook a must with typing speed of 40 words per minute
  • Experience in a fast paced, high stress, multi-task environment
  • Strong customer service presence required
  • Strong organizational and interpersonal skills required
  • Excellence in time management and problem solving
  • Superior team work abilities required
  • Strong verbal and written communication skills required
  • Proven experience with a high level of customer contact and account management via email and telephone with ability to meet tight deadlines
  • Comfortable with a high level of confidentiality
  • High level of attention to detail and accuracy 
  • Extremely thorough while having the communication skills to interact with divisional and corporate offices in a professional manner
  • Must be hands-on and willing to "dive in" to perform any and all responsibilities to ensure overall office efficiency and management

 

     

Requirements

See description

Job type
Full-time
Location
Jawa Barat, Indonesia
Department
Administration & General
Starting in
As soon as possible

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