Guest Experience Agent - The London EDITION
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Guest Experience Agent - The London EDITION

About the job

Are you organised, process driven and passionate about excellent service? Are you looking for a new and exciting challenge? Why not apply to become a Guest Experience Agent at the London EDITION!

Guest Experience Agent is a very varied role and you will be responsible for handling all incoming phone calls, processing all guest requests and relaying messages as necessary. As Guest Experience Agent you will acquire excellent knowledge of the Hotel and our services and be the first friendly voice our guests and prospective guests encounter.

EDITION is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. EDITION does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

About you

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  • Language required: English.

The company

EDITION Hotels is the new generation of luxury. The new Brand is conceived by Ian Schrager in a partnership with Marriott International. It combines the personal, intimate, individualized and unique lodging experience that Ian Schrager is known for, with the global reach, operational expertise and scale of Marriott. This delicate balancing act will encompass, for the very first time, not only great design and true innovation, but also great personal, friendly, modern service as well as outstanding, one-of-a-kind food, beverage and entertainment offerings... "all under one roof". The authenticity and originality that Ian Schrager brings to this new Brand coupled with the global reach of Marriott results in a truly distinct product that sets itself apart from anything else currently in the marketplace.

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Guest Experience Agent - The London EDITION

London, United Kingdom

Full-time, Indefinite

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