[{{ $ctrl._job.status.name | translate}}] Sales & Onboarding Assistant
The London Residents Club

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Job description

Job Purpose

This exciting, entry-level role has a very simple purpose: to assist with the smooth running of the Sales and Onboarding departments.

We manage over 200 homes in London and welcome some 10,000 guests to these homes per year, so your job will be to make sure that all of our homeowners’ needs are met in a professional and thorough manner and that all onboarding processes and guidelines are followed correctly.

This cross-departmental role will suit a conscientious, resourceful and client-focused individual.

If you are a creative and forward-thinking individual who can help us build and grow a new brand, then this job is for you!

Key Responsibilities

● Work closely with the Sales Manager and the Onboarding Manager to assist with anything that they may require;

● Attend all onboarding visits and some sales meetings;

● Ensure that we have the required number of keys and that they are prepared and logged correctly;

● Produce a detailed and accurate maintenance manual for each home;

● Fulfil all ad-hoc client requests;

● Create daily Instagram and Facebook posts in line with our social media guidelines;

● Help create and implement a digital marketing roadmap in order to generate
leads in line with our sales targets.

Requirements

Key Skills:

● Computer literate – G-Suite/Gmail, GetResponse, Google Docs
● Excellent communication and management skills
● Strong attention to detail
● Strong work ethic
● Enthusiastic, efficient and proactive
● Comfortable to work weekends every other month or so.
Job type
Full-time
Location
London, United Kingdom
Department
Sales & Marketing
Languages
English
Starting in
June 2019
Latest start date
July 2019
Duration of the contract
Indefinite
Pay range
£20,000 to £22,000
Accommodation
No
Other benefits
25 days holiday (plus public holidays), Cycle-to-work scheme, Weekly fruit delivery, Regular team outings, Work from home if you need to, Bean to cup coffee machine for all those coffee lovers out there

The London Residents Club

The London Residents Club is a premium short-term accommodation provider servicing London homeowners and hosting affluent travellers from around the world.

Our portfolio is varied - studios to family homes - but our hospitality-focused service is the same across the board: sparkling clean properties, 24/7 support, maintenance & concierge services and excellent customer service.

Tech is key to our business, despite the fact that we are a traditional hospitality company since we market our clients' homes on Airbnb, Booking.com, The Plum Guide, Homes & Villas by Marriott International, and many other platforms. As a consequence, we are looking for tech-savvy, hands-on proactive individuals who will relish the opportunity to see the full scope of a small, rapidly growing business.

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