Assistant Lobby Manager
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Assistant Lobby Manager

About the job

The Peninsula London is excited to announce we are seeking an Assistant Manager for our All-Day Dining Restaurant, The Lobby. Considered the "Heart of the Hotel" amongst our properties, The Lobby welcomes guests from breakfast and lunch to our iconic Peninsula Afternoon Tea and dinner. Under the supervision of the Restaurant Director, the Assistant Manager - Lobby Restaurant will be responsible for the overall success of the operations of the restaurant, ensuring a sophisticated guest experience, whilst mentoring and coaching a large and diverse team.

  • An exceptional opportunity to join our high-profile flagship hotel opening in London
  • Market leading remuneration, service charge and attractive benefits
  • Join our award-winning group, working alongside a highly experienced team

Key accountabilities

  • Ensure the delivery of exceptional guest service by providing friendly, yet discreet and unobtrusive service while greeting and waiting on all guests
  • Follow up and ensure reservations, VIP bookings and critical requests are personally managed and open communication with the culinary team is maintained
  • Establish and maintain positive guest and colleague interactions with productive working relationships
  • Understand and accurately follow the standard of sequence of service, pre-service and after-service procedures
  • Coach, mentor and guide colleagues to achieve optimal performance in all phases of service and job functions, to ensure staff retention and engagement remain high

General requirements

  • Minimum 2 years relevant experience in a Luxury Food & Beverage Outlet with similar standards
  • All-encompassing food and beverage knowledge with London experience and great exposure to afternoon tea service
  • Excellent time management and organizational skills, highly adaptable, naturally positive.
  • Fluent English communication proficiency. Expertise in a second language would be desirable.

We are delighted to receive your CV and will liaise with suitable candidates directly.

About you

  • Language required: English.

The company

The Peninsula London’s 190 exquisitely styled accommodations consist of 131 guest rooms and 59 suites. Many feature floor-to-ceiling windows that offer both abundant natural light and dazzling views over London’s skyline and all have been designed by architect and designer of the interiors Peter Marino to reflect the distinctive grandeur of Belgravia.

The Peninsula London offers five distinctive venues for dining and libations, including:

The Lobby, serving the classic and cherished Peninsula Afternoon Tea, along with all-day dining showcasing British and international cuisine.

Chinese Restaurant, a chic destination for sophisticated Cantonese dining, which includes a main dining room, a dim sum bar, a tea room and two private dining salons, which can be connected to form a larger room for hosted events.

Cigar Lounge, an intimate private gathering space for cigar aficionados with an outdoor terrace. Cigar lockers are available for guests to store their cigars.

Rooftop Restaurant and Bar, offering contemporary British cuisine with a stunning view over Wellington Arch and Buckingham Palace Gardens from its main dining room, alfresco dining terrace, and two private dining areas.

The Peninsula Boutique & Café, providing light meals, an array of sweets and pastries, and signature Peninsula chocolate creations in a street facing location.

In-room Dining, available to guests 24 hours, 7 days a week, offering a selection of dishes from The Lobby, the Chinese and the Rooftop restaurants.

Enjoying a spectacular location overlooking Hyde Park Corner and the Wellington Arch, in the heart of Belgravia, The Peninsula London will welcome guests from early 2023.

The hotel’s eight unique event spaces include six meeting rooms, a 15 – seat screening room, and the grand ballroom.

An opulent sanctuary for health and beauty pursuits, which encompasses a state – of the-art fitness centre staffed by personal trainers; a splendid 25 - metre (82- foot) indoor pool with submerged speakers for under water music; dedicated saunas and steam rooms for men and women; six private rooms and one couple treatment room
where guests can indulge in spa offerings like therapeutic massage, aromatherapy, and face and body treatments.

The hotel features a shopping arcade, where discerning style-minded guests can browse among eight exquisite luxury boutiques.

An exclusive selection of 25 private luxury residences offers an oasis of serenity in the heart of the city, where residents can enjoy the luxury of Peninsula hotel ser vices along with exclusive facilities.

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Assistant Lobby Manager

London, United Kingdom

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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