[{{ $ctrl._job.status.name | translate}}] Guest Services Agent at 41
The Red Carnation Hotel Collection

Posted

Job description

To ensure all guests are received in a manner befitting No 41Hotel. To present and maintain an environment that will ensure guest satisfaction. To help maximise occupancy and to be part of the Front Office Team,, enhancing standards within the department.

As a member of the Front of House Team, our staff and guests expect an individual whose appearance, clothing and general demeanour reflect the high standards of Red Carnation Hotels. Attitude should be one of confidence and professionalism, whilst recognising that guest satisfaction through employee service and performance is of paramount importance.

Requirements

Minimum one year in a Guest Services or Front Office role
Good knowledge of London restaurants, museums etc.
Excellent people skills
Knowledge of 5 star standards
Highly presentable
Job type
Fulltime job
Location
London, United Kingdom
Department
Guest Relations
Languages
English
Starting in
As soon as possible
Pay range
£20,000 per annum
Accommodation
None provided
Other benefits
Meals, uniform, dry cleaning, hotel discounts

The Red Carnation Hotel Collection

Welcome to the Red Carnation Hotel Collection. Seventeen luxury award-winning, family owned and run boutique hotels located in the UK, Ireland, South Africa, Switzerland and the USA.

Our commitment to providing our guests with outstanding service and memorable experiences is paramount to our continued success as a company. Each member of our dedicated and highly trained staff possesses a ‘Yes I Can’ attitude and embraces our philosophy of ‘no request too large, no detail too small.’ Guests at Red Carnation enjoy the finest experiences from generous hospitality, inventive and traditional cuisine, splendid luxury, private art collections, passionate service and loyal staff. Each of these qualities creates richly rewarding experiences for all guests and is also reflective of the ethos of our parent company; The Travel Corporation.

The Travel Corporation is a family run, multi award winning international travel and tourism company with nine decades of experience in the global tourism industry and four generations who are committed to delivering an outstanding and unique experience for each and every customer. Red Carnation Hotels are proud to be affiliated with the 25 global brands that are managed by the most passionate, dedicated and experienced people in the travel industry.

The Red Carnation Hotel Collection provides an opportunity for long-term career prospects and is recognised as number 2 of the Sunday Times Top 100 Best Companies to Work For 2015. As a result we can confidently promise you will reach your full career potential! We are also proud to be recognised with a Gold Standard Award Investors in People - the first company to gain this award on a worldwide basis.

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