Retail Assistant
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Retail Assistant

About the job

We are currently looking for an enthusiastic and dedicated Retail Assistants (Full-Time & Part-Time) to join our team at Mrs. Tea’s Boutique and Bakery at Ashford Castle.

 Key responsibilities of the Retail Assistants will include:

·      To ensure that you provide each guest with the highest levels of personal care and attention in accordance with 5 star expectations and RCH/Leading Standards.

·      To support, assist & advise shoppers in making purchases and availing of services onsite, managing any queries as they arise. 

·      To carry out restocking of merchandise, price tagging and assisting with stock taking exercise as required

·      To carry out cleaning duties, ensuring the retail outlet is clean and tidy in accordance with health & safety and hygiene standards.

·      To prepare and serve food and beverages as required onsite in accordance with departmental/hotel standards. 

·      To be fully familiar with your departmental SOPs and procedures and ensure that these are implemented consistently efficiently and professionally.

·      Manage cash and payment systems in accordance with company procedures and policies, at all times


The ideal candidate for the Retail Assistants position should:
• Previous experience in a similar role within a four or five star hotel is a plus
• Possess strong organisational skills
• Communicate effectively in English
• Be eligible to work in Ireland 
• Be positive, punctual & reliable 

• Able to work anytime, anyway of the week.

Some of the Benefits available to the team:
• Professional, award winning training and development opportunities to give you a career path 
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally 
• Annual Staff Appreciation Party and other Employee Recognition Events
• Discounted rates with many local businesses and third party service providers (including Estate Activities)
• Heavily subsidised accommodation (subject to availability)
• Free meals on duty

In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland’s top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 20201. 


The Red Carnation Hotel Collection is a family owned hotel business renowned for providing the perfect opportunity to those who are looking for an exciting career, family feel and job security within the hospitality industry. We truly recognise that only through our people can we provide service to our guests, which is personal, memorable, imaginative and friendly.  

The Red Carnation Hotel Collection provides an opportunity for long-term career prospects and has been recognised with a Gold Standard Award Investors in People - the first hospitality company to gain this award on a worldwide basis and retain it for ten years. We were also the first hotel collection to be awarded a Princess Royal Training Award. As a result we can confidently promise you will reach your full career potential!

We are an equal opportunities employer. The successful candidate must be legally eligible to work in Ireland with no restrictions.

We are currently in search to fill this role however start date is pursuant to country guidelines.

 

 

Required skills: Microsoft Office, POS Systems, Money Handling, Fluent in English, Cleanliness, Food Safety, Safe Food Handling
  • Discussed at venue
  • Department: Retail

About you

See description
  • Language required: English.

The company

Welcome to the Red Carnation Hotel Collection. Seventeen luxury award-winning, family owned and run boutique hotels located in the UK, Guernsey, Ireland, South Africa, Switzerland and the USA.

Our commitment to providing our guests with outstanding service and memorable experiences is paramount to our continued success as a company. Each member of our dedicated and highly trained staff possesses a ‘Yes I Can’ attitude and embraces our philosophy of ‘no request too large, no detail too small.’ Guests at Red Carnation enjoy the finest experiences from generous hospitality, inventive and traditional cuisine, splendid luxury, private art collections, passionate service and loyal staff. Each of these qualities creates richly rewarding experiences for all guests and is also reflective of the ethos of our parent company; The Travel Corporation.

The Travel Corporation is a family run, multi award winning international travel and tourism company with nine decades of experience in the global tourism industry and four generations who are committed to delivering an outstanding and unique experience for each and every customer. Red Carnation Hotels are proud to be affiliated with the 25 global brands that are managed by the most passionate, dedicated and experienced people in the travel industry.

The Red Carnation Hotel Collection provides an opportunity for long-term career prospects and is recognised as number 2 of the Sunday Times Top 100 Best Companies to Work For 2015. As a result we can confidently promise you will reach your full career potential! We are also proud to be recognised with a Gold Standard Award Investors in People - the first company to gain this award on a worldwide basis.

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Retail Assistant

Leaf Island, Cong, Ireland

Part-time, Indefinite

Start Date:

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