At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Integrate communication activities and budget into the property’s overall sales and marketing plan, while meeting the primary revenue objectives of the hotel/resort. Strive to impact the property’s revenue objectives and meet specific property goals through communication actions. Showcase the strength of the brand, brand philosophy, and standards through communication activities. Actively support corporate campaigns that enhance the company’s reputation to the local and regional communities. Understand how to execute strategic eCommerce activities, local media pitches, photo shoots, collateral and social media channels. Handle multiple priorities and projects effectively. Develop content and input data for various channels to include, but not restricted to: website, email marketing, social channels, advertising. Assist in the execution of strategic ecommerce activities, local media pitches, photo shoots, collateral and social media channel. Manage multiple priorities and projects.
Follow all company and safety and security policies and procedures. Maintain confidentiality of proprietary information and protect company assets. Actively listen and respond positively to customer or client questions, concerns, and requests to resolve issues, delight, and build trust. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
- Job type
- Fulltime job
- Beijing, China
- Public Relations
- Starting in
- As soon as possible