[{{ $ctrl._job.status.name | translate}}] Club Lounge Agent
The Ritz-Carlton, Budapest

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Job description

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary
 
     Monitor club lounge for seating availability, service, safety, and well being of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager.
 
     Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
 
 
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
Budapest, Hungary
Department
Rooms division
Languages
English
Starting in
As soon as possible

The Ritz-Carlton, Budapest

CULTURE AND HERITAGE MEETS MODERN ELEGANCE AT THE RITZ-CARLTON, BUDAPEST. LOCATED IN THE BEATING HEART OF THE CITY, THE HOTEL OFFERS EXCEPTIONAL SERVICE, SPACIOUS ROOMS AND SUITES, AUTHENTIC CULINARY MOMENTS AND A SOOTHING SPA; THE PERFECT COMBINATION FOR AN UNFORGETTABLE EXPERIENCE.

Budapest, Hungary is known as one of the most beautiful cities in Europe, and a walk along the blue Danube, amid the majestic buildings and through the historic heart, illustrates why. In the center of this culture-rich destination is The Ritz-Carlton, Budapest which offers visitors luxury with a tint of tradition. Set within a 20th-century building, the luxury hotel is surrounded by history, with the UNESCO World Heritage Buda Castle nearby and five star views of St. Stephen’s Basilica and Erzsébet Square from many guest rooms and suites.

Taking its influence from the historic city of Budapest, inspired by the Danube River and in celebration of the heritage building that it occupies, the design concept of the luxury hotel blends the local environment with a timeless, contemporary five star interior. Using the existing classical elements with contemporary highlights, the new Ritz-Carlton, Budapest can be described as ‘tradition with a modern twist’.

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