Fitness Centre & Spa - Recreations Specialist

[{{ $ctrl._job.status.name | translate}}] Fitness Centre & Spa - Recreations Specialist
The Ritz-Carlton, Millenia Singapore

Posted

Job description

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.


Responsible in enlivening the Three Steps of Service to all guests who access the Fitness Centre, Spa and Swimming Pool.  Assists with requests or services related to recreational activities and goes above and beyond in creating an exceptional experience for all hotel guests. Responsible for checking in guests for usage of fitness center, swimming pool, spa appointments and selling of retail items. Assists guests by providing information and answers on all inquiries concerning wellness, fitness and relevant services offered through the Fitness Center, Spa and overall hotel facilities. Works with key departments in the hotel and collaborates with leaders to elevate the guest experience. This role is also a key player in driving and maintaining an overall feel of luxury in his areas of responsibility, ensuring a clean, safe and accident-free environment.

 

The role possesses the ability to provide information and instructions to guests and members in regards to the operation of fitness equipment; exercise routine.  Anticipates the needs of guests who use the fitness center and spa facilities. Recommends fitness and wellness activities that guests can engage in. 

 

Responsible for all requests for butler drawn bath and brings elements of the Fitness Center and Spa to all hotel guests. Creates WOW stories and through innovation and exceptional recreational experiences provided by the Ladies and Gentlemen of the Fitness Center and Spa.

 

The role is an ambassador of  the Gold Standards and drives this in all his or her areas of responsibility by maintaining a well-trained, efficient, and professional team of Ladies and Gentlemen whose focus will be on aggressive hospitality.

 
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

 

Requirements

See description

Job type
Full-time
Location
Singapore
Department
Recreation & Leisure
Starting in
As soon as possible
Contract duration
Indefinite

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