[{{ $ctrl._job.status.name | translate}}] Office Coordinator
The Ritz-Carlton, Shenzhen

Posted

Job description

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary
 
     Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute assignment sheets/workboards to Housekeeping staff. Record, monitor, and update list of 'Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list. Complete required Housekeeping paperwork.
 
     Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
Shenzhen, China
Department
Housekeeping
Languages
Chinese, English
Starting in
As soon as possible
Duration of the contract
Indefinite

The Ritz-Carlton, Shenzhen

The Ritz-Carlton, Shenzhen, a 282-room luxury hotel is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen’s new Metro system, connecting the Hong Kong border and Shenzhen’s major shopping, sightseeing and business districts. It is a 40-minute drive to the Shenzhen International Airport and one hour from Hong Kong International Airport.

Hotel's Awards:
* China Hotel Fashion List Awards-The best excellent service luxury hotel (2012)
* Best Employer Award by Hewitt for The Ritz-Carlton, China Region (2011)
* "Traveler's Choice 2011-Top 25 Hotels in China" by Tripadvisor.com (2011)
* Top Luxury Hotel” by Shenzhen Special Zone Daily (2010)
* “Best of The Best” Award- Top Five Hotels by Robb Report (2009)

Other suggested jobs

{{:: 'Laundry Attendant' | ellipsis : 40 : true }}

{{:: 'The Ritz-Carlton, Shenzhen' | ellipsis : 35 : true }}

{{:: 'Housekeeping Attendant' | ellipsis : 40 : true }}

{{:: 'The Ritz-Carlton, Shenzhen' | ellipsis : 35 : true }}

{{:: 'Advance Your Career at Busy Hilton Hotel!' | ellipsis : 40 : true }}

{{:: 'Hilton Los Angeles Airport' | ellipsis : 35 : true }}
Other jobs
Banquet Supervisor
Shenzhen, China
PBX Supervisor
Shenzhen, China
View 34 other offers