Head of Events (Maternity Cover)
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Head of Events (Maternity Cover)

About the job

Maternity Cover

We are currently looking to recruit an enthusiastic, self-motivated and driven individual to manage our Private Dining & Events Administration department and lead and inspire the administration team.

As the Head of Events, you will be responsible for all aspects of managing the administration department. Previous experience of managing and providing strong leadership and direction to the administration team within 5 star/fine dining office in multi outlet hotel/restaurant at a senior level is essential. You will be a strategic thinker and planner with strong business acumen who will work closely with the Private Dining and Events Operations Manager to ensure that your team achieves the agreed monthly and annual departmental revenue targets for Events. You will demonstrate the ability to build strong relationships with existing and new guests as well as third party agencies with the aim of securing additional business.

In order to be successful, you should also be passionate in delivering and conveying service excellence both in person and over the phone and have a good knowledge and understanding of the business, including financial awareness. A good understanding of Sales and Marketing is required as you will work closely with the Sales and Marketing Team to develop and implement a detailed annual sales and marketing activity plan for Events.

The position requires the successful candidate to champion up-selling across the departments whilst educating guests and visitors of the hotel services.

Entry Requirements:

  • Previous experience in 5 star/fine dining office in multi outlet hotel/restaurant at a senior level is essential
  • Ability to produce well-structured reports
  • Strong leadership and managerial skills
  • Strategic thinker and planner with strong business acumen
  • Microsoft Office applications with excellent Excel skills
  • Previous experience with Opera is preferable
  • Attention to detail
  • Excellent customer service skills
  • Possess the ability to work under pressure and have strong organisational skills
  • Good command of the English language, both spoken and written
  • Display a polite and professional attitude to internal and external guests

What we offer:

  • Competitive salary
  • Instant reward and recognition scheme
  • 28 holidays (including bank holidays)
  • Opportunity to work for a well renowned Hotel
  • Experience in luxury hotel industry
  • Development and training prospects
  • Employee discount scheme

About you

See description
  • Language required: English.

The company

The world's greatest hotel, as conceived by the world's greatest hotelier. For over a century The Ritz has been the benchmark by which other hotels are measured. A London landmark at 150 Piccadilly, The Ritz has been home to the great and the good, the intelligentsia, the glitterati and thousands of discerning guests since 1906.

The site now occupied by The Ritz at 150 Piccadilly has previously been home to several similar businesses. The Old White Horse Cellar was once one of the most famous coaching inns in England, later the site was occupied by the Bath Hotel and then the Walsingham House Hotel, which was demolished to make way for The Ritz.

Construction of The Ritz began in 1905 and the building was completed remarkably quickly, in large part due to the efforts of Swedish engineer Sven Bylander who designed its steel frame, something of a rarity in European buildings at the time.

The actual design of the hotel is the work of architects Charles Mewès and Arthur Davis. Mewès, a Frenchman and London born Davis had worked with César Ritz before on the Hotel Ritz in Paris, and The Carlton in London. For The Ritz London they drew up a stunning French chateau-style masterpiece with a wealth of clever details; light wells allowed rooms with no outside windows natural light, projecting dormer windows and tall chimneys broke the skyline. Some of the details are less functional; the copper lions on the corner of the roof are purely decorative.

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Head of Events (Maternity Cover)

London, United Kingdom

Full-time, Indefinite

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