[{{ $ctrl._job.status.name | translate}}] Chef de Brigade (Front Office Supervisor)
The Savoy


Job description

As a Chef De Brigade you are responsible for ensuring the check-in and check-out procedures are accurately, and that the Front Office area is operating smoothly.

Your day-to-day duties may involve:
• supervising reception colleagues
• meeting and greeting guests
• Resolving guest issues
• making reservations
• maintaining Front Office procedures

The Chef De Brigade will support the reception team with their daily duties to create a welcoming experience for guests during their stay. You will maintain the front desk, presenting it with the appropriate material, and take the opportunity to sell upgrades to increase revenue for the hotel.

You will maintain a high standard of customer service, liaising with customers to ensure their needs have been met and each experience is positive. You will pay attention to customer specifications and resolve all queries promptly.

As a Chef De Brigade you will maintain a professional image at all times, and adhere to procedures to keep the front desk running efficiently. You’ll lead the reception team and demonstrate good health and safety awareness, along with proficient methods of working.


• Competitive Salary
• 31 paid holidays per annum inclusive of bank holidays
• Complimentary meals on duty
• Uniform
• Dry cleaning
• Excellent training including career growth opportunities
• Fantastic employee dining discounts within outlets
• Destination rates with Fairmont, Swissôtel and Raffles
• Season Ticket Loan
• Colleague Gym
Job type
London, United Kingdom
Front Office reception
Starting in
As soon as possible

The Savoy

“The Savoy is in a class of its own, and so it should be” says The Wall Street Journal

To stay at The Savoy is to follow in the footsteps of Sir Winston Churchill, Frank Sinatra, Maria Callas, Claude Monet and Katharine Hepburn. An iconic hotel brilliantly reinvented for the 21st century where old fashioned glamour sparkles with a new lustre. Perfectly positioned on the banks of the Thames, the excitement of London is waiting just beyond the world famous entrance.

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