Assistant Manager of Spa&Fitness水疗及健身中心助理经理

[{{ $ctrl._job.status.name | translate}}] Assistant Manager of Spa&Fitness水疗及健身中心助理经理
The St. Regis Chengdu

Posted

Job description

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary
 
     Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Stock and maintain retail sales items and promote the sale of retail items and additional spa services. Maintain knowledge of spa services and amenities. Maintain knowledge of current trends within the spa industry. Obtain assigned bank and account for contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Communicate housekeeping, engineering and maintenance needs to the relevant departments. Report accidents, injuries, and unsafe work conditions to manager.
 
     Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Details

Job type
Full-time
Location
Chengdu, China
Department
Spa & Wellness
Starting in
As soon as possible
Duration of the contract
Indefinite

Other suggested jobs

{{:: 'Personal Trainer' | ellipsis : 40 : true }}

{{:: 'Atlantis The Palm' | ellipsis : 35 : true }}

{{:: 'Barber & Hairstylist' | ellipsis : 40 : true }}

{{:: 'Atlantis The Palm' | ellipsis : 35 : true }}

{{:: 'Staff Wellbeing / Medic - Large Private Estate - Middle East' | ellipsis : 40 : true }}

{{:: 'Hill Robinson Yacht Management' | ellipsis : 35 : true }}

{{:: 'Recreation Supervisor' | ellipsis : 40 : true }}

{{:: 'BULGARI Resort & Residences Dubai' | ellipsis : 35 : true }}
Other jobs
Residences - Engineering Supervisor
White Plains, NY, United States
Actor Mainstage - CAGP - Seasonal
Kissimmee, FL, United States
Recreation Attendant - PT
Kissimmee, FL, United States
General Clean/Preventive Maintenance
North Charleston, SC, United States
Baker
Tampa, FL, United States