[{{ $ctrl._job.status.name | translate}}] Butler Coordinator
The St. Regis Doha

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Job description

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.


Job Summary
 
     Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
 
     Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
Doha, Qatar
Department
Rooms division
Starting in
As soon as possible
Contract duration
Indefinite

The St. Regis Doha

Steeped in Middle Eastern mystique, The St. Regis Doha presents seductive interiors styled in modern opulence by the tranquil blue Arabian Gulf, as towering sand dunes and ancient architecture paint a magnificent landscape for discerning travelers.

Our elegant facilities include a cornucopia of signature restaurants, a world-class Remède Spa, and a 1,850-square-meter Grand Ballroom. Some 160 meters of direct beachfront access features private cabanas and water sports activities.

All 336 guest rooms and suites boast seductive gulf views. Second-floor rooms are distinguished by open terraces that provide opportunities for awe and seclusion. Whatever the request, St. Regis Butler Service is available any time, day or night.

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