Collections Analyst

[{{ $ | translate}}] Collections Analyst
The Walt Disney Company (Corporate)

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Job description

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.
Corporate Credit & Collections oversees the credit and collections function for the Walt Disney Company. In this capacity it is the purpose of Corporate Credit & Collections to maximize profitable sales, optimize cash flow, and minimize bad debt loss by performing all aspects of account collection and deduction management of the accounts receivable.
It is the responsibility of the Collection Analyst to exhibit professional excellence by building customer and department relationships and communicating clearly and responsibly. The Collection Analyst complies with Corporate Policy and Procedures through account receivable collection activities. The Collection Analyst collaborates with internal and external stakeholders to ensure collection and/or dispute resolution in a timely manner. The Collection Analyst ensures that systems containing collection information are updated to support accounts receivable reporting, account reconciliation, portfolio analysis, bad debt reserves recommendations, and collaboration across the enterprise. ResponsibilitiesCollection and Debt Management
  • Provides clear, concise, and timely communication to external and internal customers
  • Provides efficient and effective collection efforts with the goal of obtaining payment on or before the due date
  • Maximizes effectiveness of the collection process by identifying problems early in the collection process.
  • Negotiates customer settlements and payment plans with the appropriate approval authority
  • Recommends accounts receivable for bad debt write-off
  • Recommends accounts receivable for placement with third party collection agencies
  • Makes recommendations for process improvements
Claims Resolution
  • Removes impediments to payment of outstanding invoices by managing customer claims in a timely manner.
  • Escalates claims, problems, and disputes to the appropriate problem resolvers in a timely manner
  • Detects patterns delaying payment of the accounts receivable and takes action to prevent reoccurrence and/or up levels to management for resolution
  • Contributes to the completion of monthly and quarterly reports, reserve recommendations, Treasury Rep letter, and Consolidated Accounts Receivable Report
  • Prepares ad-hoc reports
Basic Qualifications
  • 3 years experience in commercial credit & collections
  • Excellent verbal and written communication
  • Demonstrated Excel skills
  • Familiarity with current technology available in receivables management
  • Demonstrated organizational and analytical skills
  • Negotiation skills
  • Ability to meet tight deadlines
  • Strong interpersonal skills
  • Knowledge of customer and business unit computer and process system is desired
  • Working knowledge of systematic collection tools is a plus
  • Working knowledge of bankruptcy is desired
Preferred Qualifications
  • NACM Credit Business Associate (CBA)certification is a plus
Required Education
  • Bachelors degree in Business, Finance or Accounting, or equivalent and relevant work experience
Preferred Education
  • Bachelor’s Degree in Business or Finance and Accounting or MBA desired
Company Overview At Corporate, you’ll team with the best in the business to build one of the most innovative global businesses in any industry. Uniquely positioned at the center of an exciting, multi-faceted Company, the forward-thinkers at Disney Corporate constantly pursue new ideas and technologies to help the Company’s many businesses drive value, all the while gaining something valuable from the experience themselves. Come see the most interesting Company from the most interesting point of view. Additional InformationThis position is a legal entity of The Walt Disney Company, an equal opportunity employer.


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Job type
Celebration, FL, United States
Starting in
As soon as possible
Duration of the contract

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