[{{ $ctrl._job.status.name | translate}}] Front Desk Internship
TOC Hostel

Posted

Job description

Reporting to the Front Desk Manager, responsibilities and essential job functions include:

- Check-ins, check-outs, room assignments, and room change for the guests.
- Verify/adjust billing for guests.
- Process all payment types such as room charges, cash, checks, debit, or credit.
- Coordinate with Housekeeping to track room status and guest concerns.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Consistently offer professional, friendly and engaging service.

Requirements

- Friendly and guest-oriented.
- Strong verbal and written communication skills.
- Good knowledge of Spanish and English languages. Other languages are considered to be a plus.
- Being a genuine ambassador.
- Ability to work cohesively with fellow colleagues as part of a team.
- Ability to focus attention on guest needs.
Job type
Internship
Location
Barcelona, Spain
Department
Front Office reception
Languages
English, Spanish
Starting in
As soon as possible
Duration
6 months

TOC Hostel

The most interesting thing that moves in the city will go through our reception, our website and our news boards located in each of our hostels...

In addition, our CITY ADVISORS will give you all the clues about where you should go according to your tastes and interests. Day and night, you know, TOC cities have 24 hours non stop.

We also organize TOURS that you won't find in any guidebook. And if you want to move at the same pace that our cities, we have a bike rental service waiting for you. Some people prefer to surf around on a bike rather than beat the asphalt walking, not a bad choice i give you that.

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