Booking & Planning Manager - Asia
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Booking & Planning Manager - Asia




Booking & Planning Manager - Asia

About the job


Join our TUI Musement Operations & Delivery Team as a Booking & Planning Manager – Asia to manage efficiently the operations of a large booking team and ensure the best digital service for our customers.

This is a locally employed position. You must have citizenship or the right to live and work in Thailand before applying. 


  • Managing and leading a direct team (4 direct reports), ensuring efficient and effective processes that include constant collaboration and coordination between the team members.
  • Distributing and assigning tasks to the team related to all the services we offer (Transfers, Excursions (including our cruise line Shorex), Hotel Bookings and our Multi-Day Tours).
  • Ensuring all bookings including our TUI Group package (automatic bookings) and our Third-party clients’ (manual bookings) and relevant manifest documentation are managed on time through the system.
  • Supervising the team and the planning tasks are performed in the agreed timelines for all products across the business.
  • Optimizing planning costs relating to transfers, excursions is as per our client contract and is the most profitable for our business . 
  • Ensuring services valuation is performed correctly and in a timely manner for all the products across the business.
  • Implement and execute an appropriate, innovative and efficient process organization to support operations.


  • Adapts leadership style to work in a global & virtual environment – managing diverse cultures and teams
  • Can think things through logically to simplify tasks, working at times virtually/independently  
  • Experience in the tourism industry – preferably within the hotel/transport/excursion bookings
  • Easily adapts to a variety of changes to ways of working and quickly react to operational issues
  • Can solve problems independently and/or make suggestions how to improve ways of working & drive our digital culture 
  • A talented team player with the ability to create a great working environment, while adapting leadership styles to global & virtual environment – managing different cultures and teams.
  • Excellent communication skills, both verbal and written, in English, plus other languages would be advantageous.


  • Competitive salary and management benefits 
  • TUI offers our TUI Workwide flexible working policy enabling our colleagues to work remotely where business allows. 
  • TUI Management annual bonus scheme
  • Career progression opportunities in more than 50 countries worldwide 
  • Develop yourself as part of a friendly, richly diverse and virtual international team
  • Exceptional approach to your learning – access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group. 

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit  Our DNA .


Booking & Planning Manager - Asia

Phuket, Thailand

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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