[{{ $ctrl._job.status.name | translate}}] Front Desk Agent
V Hotel, Curio Collection by Hilton

Posted
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Job description

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Requirements

Previous experience in 5* Front Office department
Team player
Ability to work under pressure
Quick learner
Attention to detail
Opera experience
Job type
Full-time
Location
Dubai, United Arab Emirates
Department
Front Office reception
Languages
English
Starting in
As soon as possible
Duration of the contract
More than 1 year
Positions available
2

V Hotel, Curio Collection by Hilton

Launched in 2014, Curio is a global collection of remarkable upscale and luxury hotels hand-picked for their unique character and personality; each one a part of the fabric of the city it calls home. Each hotel in the Curio collection is a masterpiece that reflects the best of its surroundings.

While each hotel is celebrated for their own unique story, atmosphere, and Team Member culture, they are unified in being part of Hilton’s only collection brand. As part of Hilton, Team Members receive great benefits and opportunities.

We invite you to come discover a place that rewards your unique personality, creativity, and curiosity.

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