Guest Relations Manager
This position is not available anymore, but there are more Guest Relations jobs
Expired

Guest Relations Manager

About the job

Respond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

About you

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area in a supervisory position.
  • Language required: English. Arabic is a plus

The company

Launched in 2014, Curio is a global collection of remarkable upscale and luxury hotels hand-picked for their unique character and personality; each one a part of the fabric of the city it calls home. Each hotel in the Curio collection is a masterpiece that reflects the best of its surroundings.

While each hotel is celebrated for their own unique story, atmosphere, and Team Member culture, they are unified in being part of Hilton’s only collection brand. As part of Hilton, Team Members receive great benefits and opportunities.

We invite you to come discover a place that rewards your unique personality, creativity, and curiosity.

View profile
Expired

Guest Relations Manager

Dubai, United Arab Emirates

Full-time, More than 1 year

Start Date:

Latest start date:

Want something different? See similar jobs

Mixologist
Mixologist

Mixologist

FIVE Hotels and Resorts

Dubai, United Arab Emirates