Social Media & Content Specialist

[{{ $ | translate}}] Social Media & Content Specialist
Vienna Marriott Hotel


Job description

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Summary 

    · Responsible for Vienna Marriott Hotels presence in Social Media Channels

      Facebook, Instagram and LinkedIn

·  Responsible for developing and executing the overall Social Media Strategy

    for the hotel

·   Implementing the corporate campaigns to the Social Media Strategy

·   Growing our community by generating and distributing relevant and entertaining content

·   Social Media content planning

·   Giving support to customers and answering their needs by meaningful dialogue (Facebook Messages, Instagram Messages, Facebook Reviews, etc.)

·   Search for relevant bloggers and influencers, convincing them to write about our hotels and organising possible stays

·   1st level support in all Social Media related offers

·    Building Social Media awareness within the whole company by one-to-one talks, trainings and best-case presentations

·   Monthly Social Media reporting

·   Launching Facebook ad campaigns, analyzing and reporting them

·   Measuring Social Media actions

·   Basic knowledge of accounting (concerning Social Media Campaigns)

·   Trend monitoring & scouting

·   Supporting the Marketing Department (at events, press conferences, administrative activities,..)

Skills & Experience

·   Completed higher education in Communication Studies, Marketing or an education in Social Media

·   Abilitiy for good content creation and previous experiences require



Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


See description

Job type
Vienna, Austria
Sales & Marketing
Starting in
As soon as possible

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