WHO WE ARE
Viking has grown to be The World’s Leading River Cruise Line, with double-digit growth in recent years. With the launch of its ocean fleet in 2015, the company has also become the leader in small ship ocean cruising. With operational headquarters in Basel, Switzerland, Viking provides destination-focused itineraries designed for experienced travelers who have an interest in geography, culture and history. Each journey includes a shore excursion in every port, and an exclusive Viking Culture Curriculum program that provides deep immersion in the destination through performances of music and art, cooking demonstrations, informative port talks and carefully selected guest lecturers.
Viking currently operates a fleet of more than 80 vessels, state-of-the-art ships that have received numerous accolades since their launch from industry experts and travelers alike. Viking was voted the #1 River Cruise Line by Condé Nast Traveler in their 2018 Readers’ Choice Awards, and for the third year in a row, has been named the #1 Ocean Cruise Line* by Travel + Leisure readers in the World’s Best Awards 2018.
PURPOSE OF POSITION
Viking Expeditions is a new arm of Viking Cruises. We are currently building two bespoke expedition vessels, designed to be the perfect platform for delivering expeditions. Each vessel operates a fleet of Milpro Mk5 zodiacs, two offshore 13m RIBs, two U-boat Worx Cruise 7 submersibles, and a fleet of kayaks. The vessels will also operate as credible, rigorous research platforms, with a 40sqm wet-lab onboard, a range of scientific instrumentation, and with resident field scientists year-round. Viking expeditions are partnering with a suite of academic institutions, notably Cambridge University’s Scott Polar Research Institute, US National Oceanic and Atmospheric Administration Great Lakes Environmental Research Laboratory (NOAA GLERL), Cornell Lab of Ornithology and the Norwegian Institute for Water Research (NIVA) to collaboratively deliver a comprehensive research program.
This specific new technical role has been created, to manage all field research activities and citizen science onboard, to liaise with our Academic partners, Viking Expedition shore management team and onboard Admin team; and to ensure that rigorous research is undertaken – a key contribution towards our vision of re-imagining the possibilities for an expeditionary ‘Ship of Opportunity’. The Field Research Coordinators will work in regular rotation offshore, and in liaison with each other when ashore.
- Strong leader, team player and an inspiration to others
- Practical, problem solver
- Excellent communication skills
- Knowledgeable about expedition operations
- Works well under pressure
- Smart, presentable, friendly and excellent people skills
- Excellent computer & Microsoft Office experience (Excel, Word, PowerPoint, etc)
- English speaking and writing to a high standard
- Manage the onboard laboratory
- Operate the RIB-mounted multibeam sonar, for bathymetric surveys and operational tasks
- Operate and maintain the ship’s onboard oceanographic instrumentation (‘FerryBox’)
- During off-ship activities, act as an interpretative science guide for guests, enhancing their enrichment experience
- Conduct field work to collect data relevant to the ongoing science projects, coordinating the
- logistics with the Assistant Expedition Leader and Expedition Program Coordinator
- Manage the onboard maintenance and update of the scientific database
- Assist in data and report preparation to produce scientific papers for publication
- Socialize and be visible in guest areas as often as possible
- Assist with embarkation and disembarkation duties as necessary
- Assist in any other general duties assigned by the Expedition Admin Team
- Assist in any shipboard Crew Safety Duties
Mindset and Values
- Be well groomed and of professional personality and focused on delivering 100% satisfaction
- Operationally disciplined, able to rigorously ensure all research SOPs are followed
- Adhere to schedules, always setting good standards
- Be willing to travel regularly to various Viking offices and vessels
Communication & Coordination
- Report to the Expedition Program Coordinator when onboard, and the Viking Expeditions Head of Science
- Lead by example
- Work with the Expedition Admin Team providing training and mentorship to all staff and crew
- Ensure a positive working environment
- Marine fieldwork experience - essential
- Minimum of a science degree in relevant subject
- Enthusiastic team member
- Proactive problem solving
- Teamwork and good communication
- Well organized, efficient and positive
- Understand guest needs
- Good time management
- Reliable and pressure resistant
- Proactive in upholding Viking standards of excellence
- Marine Radio Operator’s license (VHF) or equivalent
- Previous technical support experience and laboratory management - Advantageous
- Previous experience in the management of marine fieldwork – Advantageous
- Demonstrated experience in the Expedition Cruise Industry - Advantageous
- Previous experience in polar regions - Advantageous
- Small boat license (RYA Powerboat level 2 or equivalent / higher) - Advantageous
Guidelines and Regulations
- Implement Standard Operating Procedures & STAR Service Standards within the department
- Ensure appropriate appearance and clothing according to the updated Grooming Standards
- For work in Polar Regions: have passed the appropriate and most recent field staff online assessment of IAATO/AECO
- The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment
Viking Cruises was founded by Chairman Torstein Hagen in 1997. The company established headquarters in Los Angeles, California in 2000 and through rapid expansion has enjoyed double-digit growth in recent years.
With operational headquarters in Basel, Switzerland, Viking provides travel experiences for guests with an interest in geography, culture and history. Each journey includes daily shore excursions, and an exclusive Culture Curriculum program that provides destination immersion through music performances, cooking demonstrations, informative port talks and guest lecturers.
Viking River Cruises award-winning Longships offer a variety of stateroom categories and true two-room suites with verandas. Onboard amenities include a restaurant, bar & lounge, library and expansive sun deck. Itineraries range from 8 to 23 days and feature the rivers of Europe, Russia, Egypt, China, and Southeast Asia.
In 2015, Viking introduced its first award-winning ocean ship with the 930-guest Viking Star. Sister ship Viking Sea joined the fleet in 2016, along with Viking Sky and Viking Sun in 2017. By 2028 Viking will have a fleet of sixteen ocean ships, making it the largest small ship ocean cruise line. Each ship boasts a veranda in every stateroom, a choice of restaurants, an infinity pool, a Nordic-inspired spa, panoramic Explorers’ Lounge, and more. Itineraries range from 8 to 141 days and feature destinations such as Scandinavia and the Baltic, the Mediterranean, the British Isles, and the Caribbean.