Assistant Housekeeping Manager
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Assistant Housekeeping Manager

About the job

About us

At voco™, we’ve created a new hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character – and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting. 

At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won’t find in any guide book.

Your day to day

As an Assistant Housekeeping Manger, you are responsible for the execution of all standards of operation of all the Housekeeping functions in Guestrooms, offices and public areas, including corridors and stairwells. Maintain standards of cleanliness in all areas under his/her control and ensure working rules and practices are being followed.

Assistant Housekeeping Manager will perform the following tasks to the highest standards:

  1. Inspect rooms and public areas as well as VIP rooms prior to arrival to ensure standards are maintained.
  2. Inspect regular random rooms for each supervisor on the shift.
  3. Monitor evening shift operations whenever possible
  4. Investigate any complaints to ensure Guest satisfaction is maintained
  5. Prepare work schedules on a daily basis and prepare the weekly schedule whilst being fair to all Employees to ensure efficient manning levels are maintained during operation
  6. Monitor the usage of chemicals and requisition of Housekeeping supplies and prepare a monthly activity report in order to monitor and save costs
  7. Inform the Engineering Department about rooms for spring cleaning as well as repairs and maintenance work to the Engineering Department and maintain a room history record
  8. Identify training needs based on the daily inspection for Attendants and Supervisors and create a plan for OJT.

What we need from you

The ideal candidate will be a well presented, with an outgoing and friendly attitude. With Bachelor’s Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major certifications.

With at least 3 to 4 years experience in luxury hotel international chain in same position or similar role

What we offer

We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and great work culture.  Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com to find out more about us. 

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

About you

  • Language required: English.

The company

Different to your everyday stay, voco™ Dubai on Sheikh Zayed Road represents a world of effortless comfort and convenience, topped with a collection of thoughtful and playful touches, to ensure that your time with us is truly unforgettable. All 471 guestrooms have been recently refurbished and thanks to our location in the heart of the city, plus floor-to-ceiling panoramic windows, they offer sweeping views of Dubai. Enjoy a deep soak in your bath, an invigorating aerated shower or super comfy new beds, with perfectly plumped duvets that guarantee a refreshing night’s sleep. You’ve a practical workspace, high-speed WiFi and a large-screen smart TV to chill in front of.

Many of the most famous attractions are within walking distance, or a quick drive. We're close to Dubai Mall, Burj Khalifa, City Walk and the area immediately enveloping the hotel attracts many visitors, with its rich collection of restaurants, cafes, and nightlife. Here for work? We're in the business district, a very short walk to Dubai International Financial Centre, adjacent to Dubai World Trade Centre and we have 4 floors dedicated to meetings and events. Plus we’re only 15 minutes from DXB International Airport.

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Assistant Housekeeping Manager

Dubai, United Arab Emirates

Full-time, Indefinite

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