[{{ $ctrl._job.status.name | translate}}] Technical Support
Voxel Group

Posted

Job description

Are you passionate about IT? Do you enjoy giving customer service? Are you looking for a multicultural, talented and enthusiastic team? We are waiting for you!

As a member of our Implementation & Technical Support team, you will give technical support, following processes through logging, prioritizing and escalating tech support requests, fixing different issues via telephone, remote support or email. You will be liaising with other internal teams in order to solve the issues.

Requirements

· Technical training
· Previous experience in technical support
· Advance level of English, Spanish and Catalan is a must (other languages will be highly valued)
· Good communications skills
Job type
Full-time
Location
Barcelona, Spain
Department
IT, Customer Service
Languages
English, Spanish, Catalan (optional)
Starting in
As soon as possible
Contract duration
Indefinite
Positions available
2
Other benefits
· We have an excellent work environment with more than 25 nationalities · Flexible working hours, intensive workday on Fridays and the possibility of remote working · Career Plan · Flexible retribution, massage services, mindfulness, yoga, stretching...

Voxel Group

Voxel Group is broadening new horizons in B2B Payments, eInvoicing and VAT refund Technology. It offers leading solutions in eBilling, ePayments and supply chain via its baVel Platform, and boosts new opportunities for corporates in VAT management solutions via DevoluiIVA and Taxecure.

The best part though, is that we have fun at the same time!

We are #PeopleFreaks because we love a great atmosphere, what we do and our super international team.

We are #ChallengeManiacs because we love being up-to-date with the latest technologies and making large investments in R & D.

We are #ChangeLovers because we are always looking to develop new business lines, so we focus a lot on training and the career development of our teams.

And… we are #FUNtasticTeamPlayers because we have fun working with great companions!

And you? What are you waiting for?... come join us now!

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