Office Manager (Executive Office)

[{{ $ctrl._job.status.name | translate}}] Office Manager (Executive Office)
W Doha

Posted

Job description

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

JOB SUMMARY

Manage the day-to-day running and administration of the Executive offices of the General Manager and Hotel Manager in a courteous and professional manner befitting a prestigious 5 star hotel.

Provide and maintain the highest standards of administrative support to the General Manager.

CANDIDATE PROFILE

Education and Experience

Excellent all-round administrative/secretarial skills and experience are essential. 

Work Experience in the hotel industry is a MUST.


Must be highly computer literate with advanced knowledge of Microsoft Office programs, including Microsoft Outlook facilities. 

CORE WORK ACTIVITIES

General Administration Tasks

·         The preparation of letters and correspondence.

·         Receiving and distributing all incoming mail.

·         Take and redirect telephone calls for the General Manager where appropriate.

·     Maintenance of diary & appointments to ensure that appointments are honored, meetings attended and deadlines met.

·     Maintain accurate and efficient filing systems, ensuring timely, safe follow-ups and traces, including logging cheques received.

·       Prepare for Meetings, inclusive of creating PowerPoint presentations

·        Handle and respond to guest complaint letters.

·    Prepare gift vouchers, prizes, donations, guest cards, letter of thanks, reports as requested.

·      To proactively engage in the development of processes and methods to improve the service and efficiency of all areas of the role.

·       Handling travel arrangements and accommodation where appropriate.

·      Taking, typing and distribution of minutes of meetings.

·      Preparation of VIP and complimentary forms.

·      To interact with guests either VIPs or previous complaints.

·      To build external relationships in the community.

Job Knowledge & Skills

·  Maintain the strictest confidentiality at all times with regard to client, guest and

   personnel related matters

·  Be Highly professional in appearance, character and conduct

· Put Attention to detail in terms of content, spelling and grammar of written

  correspondence

· Possess excellent interpersonal and communicative skills and an ability to integrate into all levels of the organization

·  Posses excellent telephone manner

·  Show high levels of organizational skills and efficiency

·  Possess excellent customer service skills

· Be able to work under pressure both as part of a team and also working on own initiative

· Be proactive and innovative

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
Doha, Qatar
Department
Rooms division
Starting in
As soon as possible

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