Welcome Ambassador Shift Leader 行李服務員督導

[{{ $ctrl._job.status.name | translate}}] Welcome Ambassador Shift Leader 行李服務員督導
W Hong Kong

Posted

Job description

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Role Descriptions

 

負責迎接及款待酒店客人、提供一般酒店及旅遊資訊,解答客人疑問和處理客人的行李。按客人需求,提供優質的服務。

Responsible to provide an inviting and warm welcome to all arriving guests at W Hong Kong. Assist both arriving and departing guests with luggage handling to and from their rooms. Seize every opportunity to provide our Whatever/Whenever service commitment to ensure guests have a memorable experience with us.

 

Job Requirement

 

Experience - 3 years working experience in any guest contact position
Education - higher diploma in hospitality or relevant discipline
Language skills - fluent in Cantonese, English & Mandarin
W Look - appear confident, well-groomed
W Personality - warm, creative, welcoming, smiling and pleasant
You + You = W - collaborate, embrace differences
Whatever / Whenever - fulfill desires & grant wishes, customize experiences
Get It Done… Make it Happen - own it, get it done creatively, think and act proactively, do it with style.
​Act with professionalism & integrity; learn, develop and adapt to change

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
Tsim Sha Tsui, Hong Kong
Department
Rooms division
Starting in
As soon as possible

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