We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
Purpose of Role
Responsible for welcoming/escorting/farewell W Taipei guests at the airport who have requested a limousine for pick-up and drop-off. Assist guests with any transport/airport assistance they may need. Help create a memorable experience for a guest. Airport representatives are responsible for creating WOWs for our guests even before they are checked in and even they have checked out!
• Create WOW moments for arriving guests by starting their W experience during their arrival at the airport. You are their first point of conduct with the W Taipei!
•Create WOW moments that last by offering them W’s Signature Service after drop off while escorting them to their flight check in desk.
•Wait for the guest after the flight has landed with the Brand Approved, clean and well maintained Welcome Board easily visible for guest departing from the gate.
•Ensure all guests names are spelt correctly and are easy to read from a distance.
•Assist guests with their luggage, and guide them to the pick up area. Wait with them until pick up occurs and wish them a “Wonderful stay at W Taipei”.
- Job type
- Fulltime job
- Taipei City, Taiwan
- Rooms division
- Starting in
- As soon as possible