Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
Purpose of Role
Responsible for handling incoming calls, table reservations and effective control of venue covers. Provide a warm and friendly welcome while taking down reservations and reply to guest phone inquiries effectively.
§ Manage / receive guest phone call / e-mail / reservation requests while on
§ Master Table Management System and maintain the data daily. Make sure
guest profile is completed and updated (name, company name, title, contact
information such as email, telephone / mobile / fax number, preference and all
§ Provide a warm and friendly welcome and farewell to all guest incoming calls
per W service standards.
§ Demonstrate whatever/whenever attitude towards guest requests.
§ Manage eatdrinkandmore.com’s online reservation system and block / free
covers for online reservations.
- Job type
- Fulltime job
- Taipei City, Taiwan
- F&B other
- Starting in
- As soon as possible