Concierge $12/hr - FT, Boca Raton Resort & Club

[{{ $ctrl._job.status.name | translate}}] Concierge $12/hr - FT, Boca Raton Resort & Club
Waldorf Astoria Boca Raton Resort

Posted

Job description

Job Summary

The Boca Raton Resort & Club is seeing a Commodore Concierge who will be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel''s continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?

As a Commodore Concierge, you would be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel''s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be performing the following tasks to the highest standards:

  • Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
  • Process and deliver messages for guests
  • Retrieve mail, small packages and facsimiles for guests as requested
  • Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
  • Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc.
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Register VIP guests, as needed
  • Promote Company marketing programs and distribute printed materials, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We''re passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We''re leaders in our industry and in our communities.
  • Teamwork - We''re team players in everything we do.
  • Ownership - We''re the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


Requirements

See description

Job type
Full-time
Location
Boca Raton, FL, United States
Department
Other
Starting in
As soon as possible

Other suggested jobs

{{:: 'Agent Entretien & Maintenance F/H' | ellipsis : 40 : true }}

{{:: 'METRO Cash & Carry - Chamonix' | ellipsis : 35 : true }}

{{:: 'Hotel Junior Analyst' | ellipsis : 40 : true }}

{{:: 'International Hotel Chain' | ellipsis : 35 : true }}

{{:: 'Global IT Lead - Technical Delivery' | ellipsis : 40 : true }}

{{:: 'Dorchester Collection' | ellipsis : 35 : true }}
Other jobs
Pastry Cook Full Time
Austin, TX, United States
Room Attendant On-Call - Housekeeping (AM) - Hilton West Palm Beach
Grandview Heights, West Palm Beach, FL, United States
Attendant - Door
Atlanta, GA, United States
View 4258 other offers