Front Office Ambassador (Full time)- Waldorf Astoria Chicago

[{{ $ctrl._job.status.name | translate}}] Front Office Ambassador (Full time)- Waldorf Astoria Chicago
Waldorf Astoria Chicago

Posted
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Job description

Job Summary

The Ambassador position will be directly responsible for the guest''s arrival and departure experience in addition to any operational needs as it relates to the specific guest''s requests, recommendations and touches. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes services, amenities and upsells products to the guests.

What will it be like to work for this Hilton Worldwide Brand?
What began with the world''s most iconic hotel is now the world''s most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.
We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.
Waldorf Astoria Hotels & Resorts is one of Hilton WorldwideÆs ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.

What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We''re passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We''re leaders in our industry and in our communities.

T Teamwork - We''re team players in everything we do.

O Ownership - We''re the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

  • Living the Values

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Teamwork

  • Adaptability


What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton WorldwideÆs Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

Requirements

See description

Job type
Fulltime job
Location
Rush & Division, Chicago, IL, United States
Department
Other
Starting in
As soon as possible

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