[{{ $ctrl._job.status.name | translate}}] Assistant Recreation Manager
Waldorf Astoria Dubai Palm Jumeirah

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Job description

An Assistant Recreation Manager with Waldorf Astoria Hotels & Resorts is responsible for managing operations of the recreation facilities to deliver an excellent guest and member experience while achieving the annual budget and driving their team to meet and exceed revenue targets.
What will it be like to work for this Hilton Worldwide Brand?

In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.

If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because it’s with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.

What will I be doing?

As an Assistant Recreation Manager, you are responsible for managing operations of the recreation area to deliver an excellent guest and member experience. An Assistant Recreation Manager would also be required to achieve the annual budget and drive the team to meet and exceed revenue targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage operations of the Recreational facilities
Manage team members to ensure high motivation, provision of high quality service and ongoing development
Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering a dynamic fitness program
Achieve the department's annual budget and be accountable for maintaining and operating within financial targets
Manage customer feedback effectively to ensure continuous service and programme improvement
Instill brand values and standards to maintain quality on a daily basis
Liaise with other hotel departments
Ensure guests receive friendly and consistent personalized service from all team members
Recruit, manage, train and develop the team
Respond to audits to ensure continual improvement is achieved
Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
Ensure health, safety and COSHH regulations are complied with and club rules are observed by members and guests

Requirements

What are we looking for?

An Assistant Recreation Manager serving Waldorf Astoria Hotels & Resorts is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Management experience within the leisure sector/luxury hotels
Ability to meet financial targets
Ability to work under pressure
Excellent grooming standards
Willingness to develop team members and self
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
Relevant fitness and pool qualifications

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Passion for customer service and guest engagement

What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!
Job type
Full-time
Location
Dubai, United Arab Emirates
Department
Recreation & Leisure
Languages
English, German (optional), Russian (optional)
Starting in
As soon as possible
Latest start date
April 2019
Contract duration
More than 1 year
Pay range
Attractive package
Accommodation
Company provided
Other benefits
Free accommodation, transportation and meals

Waldorf Astoria Dubai Palm Jumeirah

Waldorf Astoria Dubai Palm Jumeirah is a remarkable beach resort destination. A pristine white pearl surrounded by the azure waters of the Arabian Gulf, the hotel has a generous private beach with soft sands, palatial public spaces, the luxurious Waldorf Astoria spa, and elegantly designed guest rooms and suites.

Located 35 minutes from Dubai International Airport, the tranquil island resort is well within reach of the vibrant city scene. Stylish dining and entertainment venues include 3-starred Michelin cuisine at Social by Heinz Beck and Southeast Asian flavors at LAO. Sample bespoke beverages and small bites at Serafina Bar or enjoy Afternoon Tea at Peacock Alley. Guests can also enjoy three distinct Friday brunches to usher in a weekend of leisure.

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