[{{ $ctrl._job.status.name | translate}}] Maitre/Sommelier (European trained)
Waldorf Astoria Dubai Palm Jumeirah

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Job description

A Maitre/Sommelier - Social by Heinz Beck oversees all Food and Beverage operations to ensure high standards of quality and service and responsible for recommending wines and having a thorough and current knowledge of wines to deliver an excellent Guest and Member experience while assisting with achieving departmental targets.


What will I be doing?

As a Maitre/Sommelier, you will oversee all Food and Beverage operations in the Restaurant to ensure quality and service by performing the following tasks to the highest standards:

Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
Provide professional and current knowledge of wines to guests
Ensure Team Members maximize all sales opportunities
Ensure Team Members consistently maintain brand standards and high levels of customer service
Describe and up-sell wines to provide excellent customer experience
Handle all customer inquiries in an appropriate and professional manner
Accurately manage all transactions during service
Suggest wines to accompany new menus in line with financial budget
Manage Team Member schedules, stock, and wastage levels

Requirements

A Maitre/Sommelier serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Italian speaker is an advantage
Previous experience in organizing food and beverage service in a range of outlets
Experience as Wine Sommelier
Experience in supervising a team
Ability to demonstrate delegation skills
Flexibility to respond quickly and positively to a range of work situations
A passion for developing others to be part of a winning team

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!
Job type
Full-time
Location
Dubai, United Arab Emirates
Department
F&B service, Sommelier
Languages
Italian
Starting in
As soon as possible
Latest start date
August 2019
Duration of the contract
More than 1 year
Pay range
Attractive package
Accommodation
Company provided
Other benefits
Free accommodation, transportation, meals & other company benefits

Waldorf Astoria Dubai Palm Jumeirah

Waldorf Astoria Dubai Palm Jumeirah is a remarkable beach resort destination. A pristine white pearl surrounded by the azure waters of the Arabian Gulf, the hotel has a generous private beach with soft sands, palatial public spaces, the luxurious Waldorf Astoria spa, and elegantly designed guest rooms and suites.

Located 35 minutes from Dubai International Airport, the tranquil island resort is well within reach of the vibrant city scene. Stylish dining and entertainment venues include 3-starred Michelin cuisine at Social by Heinz Beck and Southeast Asian flavors at LAO. Sample bespoke beverages and small bites at Serafina Bar or enjoy Afternoon Tea at Peacock Alley. Guests can also enjoy three distinct Friday brunches to usher in a weekend of leisure.

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